Disrupted flight (EC 261/2004)

Flight compensation Austrian Airlines:
Berlin — Vienna

Planned legal compensation: 250 €

Was your flight between Berlin-Tegel International Airport (TXL) and Vienna International Airport (VIE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Austrian Airlines

Check my flight Austrian Airlines

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Legal right: Austrian Airlines flight between Berlin and Vienna

The route TXL - VIE by Austrian Airlines was disrupted? Whatever the cause, you could qualify for financial compensation.

With 547 km between Berlin-Tegel International Airport and Vienna International Airport, EU regulation grants you a fixed indemnity of 250€ per passenger.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Berlin-Tegel International Airport (TXL)
  • Arrival airport: Vienna International Airport (VIE)
  • Flight distance: 547 km (~0h41)
  • Applicable compensation: 250 €

CE 261/2004 is one of the most robust passenger protection laws globally. Every eligible passenger should taking advantage of it.

How to know if the flight Austrian Airlines Berlin - Vienna is eligible?

Be sure to save your flight records for the Austrian Airlines TXL→VIE flight. They constitute the indispensable proof of your presence on board.

An class change doesn't change your right to 250€ if the initial disruption is established under Regulation 261. The amount stays fixed at this short-haul tier.

What are the conditions for Austrian Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Vienna.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Berlin airport.
  • Airline responsibility: The problem must be attributable to Austrian Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Berlin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Austrian Airlines compensation

Don't be misled by Austrian Airlines's vague terms: a unannounced or declared strike is the operational burden of the airline. On this short-haul, the internal/external strike distinction is the same.

An aviation law expert can quickly determine whether the strike that disrupted your Austrian Airlines Berlin-Vienna flight was the airline's responsibility or a third party's.

What are your rights at Berlin airport in case of prolonged wait?

Care is due after 2h of delay for this route. Austrian Airlines must guarantee the wellbeing of passengers stranded at Berlin. This 2-hour threshold applies to flights ≤1500 km.

The full package of assistance includes: refreshments, hot meals if the delay warrants it, two free communications, and accommodation plus transfers if the flight is postponed. Everything paid by Austrian Airlines.

Steps: how to get your 250 € from Austrian Airlines?

The journey to claim 250€ from Austrian Airlines begins by drafting a registered letter. {Without a response within 6 weeks|If Austrian Airlines doesn't reply}, legal escalation becomes necessary.

Over 150,000 passengers have obtained their compensation through expert partners. Join them for Austrian Airlines Berlin-Vienna?

How long does it take to get the 250 € compensation?

Airlines like Austrian Airlines often fast-track cases backed by law firms to prevent interest charges. Short-haul claims are sometimes resolved faster.

Think about it: without lifting a finger, experts operate to recover your 250€ for the Austrian Airlines Berlin-Vienna flight. That's the luxury of delegation.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a standardised negative response is unfortunately the experience of most passengers who act without support for the Berlin → Vienna route.

Aviation law experts have a vast record of rulings against Austrian Airlines, which is a powerful lever in proceedings.

Help & Information

Frequently Asked Questions: Flight Berlin - Vienna

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Austrian Airlines flight from Berlin to Vienna?

According to European Regulation EC 261/2004, the distance between TXL and VIE being 547 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Austrian Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant