Flight compensation Austrian Airlines:
Stuttgart — Graz

How to be compensated by Austrian Airlines on the Stuttgart (STR) - Graz (GRZ) line

From Stuttgart Airport airport, your departure with Austrian Airlines to Graz didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 501 km, EC Regulation 261/2004 requires Austrian Airlines to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Austrian Airlines Stuttgart - Graz is eligible?

The compensation for flight STR-GRZ is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Stuttgart Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Austrian Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Graz.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Stuttgart airport.
• Airline responsibility: The problem must be attributable to Austrian Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Austrian Airlines compensation

A work stoppage of Austrian Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

A strike by weather services at Stuttgart Airport or European air traffic control is an external cause over which Austrian Airlines has no control.

What are your rights at Stuttgart airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Austrian Airlines must ensure the well-being of its passengers stuck at Stuttgart.

Some passengers are unaware that transportation between the hotel and Stuttgart Airport terminal is also included in the legal package due by Austrian Airlines.

Steps: how to get your 250 € from Austrian Airlines?

The amicable route with Austrian Airlines to recover 250 € often fails without a technical and legal file.

Partner LegalTech services have tools to check actual Austrian Airlines flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Austrian Airlines. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Austrian Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Stuttgart - Graz line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.