Flight compensation Austrian Airlines:
Vienna — Olbia

Legal right to compensation: Austrian Airlines flight between Vienna and Olbia

If your trip departing from Vienna International Airport and arriving at Olbia / Costa Smeralda Airport operated by Austrian Airlines was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 977 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Austrian Airlines is a non-EU airline, if the flight takes off from Vienna International Airport, the European regulation applies in full.

How to know if the flight Austrian Airlines Vienna - Olbia is eligible?

To determine if your trip between Vienna and Olbia entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 977 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Austrian Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Olbia.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Vienna airport.
• Airline responsibility: The problem must be attributable to Austrian Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Austrian Airlines compensation

If your Austrian Airlines flight from Vienna International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Vienna International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Vienna airport in case of prolonged wait?

If Vienna International Airport airport becomes your temporary residence because of Austrian Airlines, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Vienna remains valid. The hotel is due if Austrian Airlines offsets your flight by one night.

Steps: how to get your 250 € from Austrian Airlines?

For your Vienna - Olbia trip, every minute counts. Note the reasons given by Austrian Airlines staff at the Vienna International Airport counter during the incident.

By entrusting your case regarding flight VIE-OLB to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

On the VIE-OLB line, delays can vary according to the reactivity of Austrian Airlines's legal department.

If your file is particularly solid regarding the incident occurred on the Vienna - Olbia section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Austrian Airlines should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Austrian Airlines is often more striking.