Disrupted flight (EC 261/2004)

Flight compensation Austrian Airlines:
Vienna — Paris

Planned legal compensation: 250 €

Was your flight between Vienna International Airport (VIE) and Charles de Gaulle International Airport (CDG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Austrian Airlines

Check my flight Austrian Airlines

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Legal compensation: Austrian Airlines flight Vienna - Paris

Nobody likes waiting for hours at the airport. If Austrian Airlines failed to meet its timetable for your Vienna → Paris flight, EU law backs you up.

Regulation 261/2004 is clear: for 1 035 km, Austrian Airlines is bound by a compensation obligation if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Vienna International Airport (VIE)
  • Arrival airport: Charles de Gaulle International Airport (CDG)
  • Flight distance: 1 035 km (~1h18)
  • Applicable compensation: 250 €

Note: only extraordinary circumstances (extreme weather, airspace closures, security threats) relieve Austrian Airlines from payment. Otherwise, the payout is owed.

How to know if the flight Austrian Airlines Vienna - Paris is eligible?

Whether your Austrian Airlines flight Vienna-Paris was delayed or boarding was denied, the 250€ compensation may apply for each case.

An unexpected cancellation or a diverted flight from Vienna International Airport without an immediate alternative entitles you to the same 250€ payout.

What are the conditions for Austrian Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Paris.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Vienna airport.
  • Airline responsibility: The problem must be attributable to Austrian Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Vienna, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Austrian Airlines compensation

Not all strike{s} exempt the airline from its obligations. If your Vienna - Paris delay was caused by an staff strike at Austrian Airlines, the CJEU have confirmed that this entitles you to a payout.

Important nuance: if the cancellation is directly attributable to airport staff, Austrian Airlines is exempted from the obligation to pay the 250€ compensation, while maintaining its duty of assistance.

What are your rights at Vienna airport in case of prolonged wait?

The duty of assistance is a essential provision of the EU text. Independently of the 250€ question, if the delay extends at Vienna International Airport, Austrian Airlines must distribute meal vouchers.

If you advanced money for meals at Vienna International Airport due to Austrian Airlines's disruption, compile all invoices. You can request reimbursement of these costs independently of the 250€ compensation.

Steps: how to get your 250 € from Austrian Airlines?

The direct approach with Austrian Airlines to recover 250€ often fails without a solid legal and technical file. Even on a short-haul, the procedure can be tricky.

In practice, the process is simple: you enter your flight details Vienna→Paris, the system analyses your case, then handles everything until payment your 250€.

How long does it take to get the 250 € compensation?

Some passengers wait over 6 months for a response from Austrian Airlines. An expert can cut the delay considerably.

Technology now allow you to track in real time the progress of your claim against Austrian Airlines on your phone. Short-haul cases are often resolved more quickly.

What to do faced with silence or refusal from the airline?

It is quite common for Austrian Airlines's systems to refuse by default your initial claim under a generic pretext that is unfounded.

The win rate of expert platforms against Austrian Airlines reaches 95-98% when the case is well-founded. This demonstrates the power of EU law against airline stalling tactics.

Help & Information

Frequently Asked Questions: Flight Vienna - Paris

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Austrian Airlines flight from Vienna to Paris?

According to European Regulation EC 261/2004, the distance between VIE and CDG being 1 035 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Austrian Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant