Disrupted flight (EC 261/2004)

Flight compensation Austrian Airlines:
Vienna — Sibiu

Planned legal compensation: 250 €

Was your flight between Vienna International Airport (VIE) and Sibiu International Airport (SBZ) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right to compensation: Austrian Airlines flight between Vienna and Sibiu

If your trip departing from Vienna International Airport and arriving at Sibiu International Airport operated by Austrian Airlines was disrupted, you are not alone against the airline.

Given the route between Vienna and Sibiu (626 km), the European scale provides automatic financial protection in case of failure by Austrian Airlines.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Vienna International Airport (VIE)
  • Arrival airport: Sibiu International Airport (SBZ)
  • Flight distance: 626 km (~0h47)
  • Applicable compensation: 250 €

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Austrian Airlines.

How to know if the flight Austrian Airlines Vienna - Sibiu is eligible?

Check your actual arrival time at Sibiu. If Austrian Airlines made you wait more than three hours on the tarmac at Sibiu International Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Austrian Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Sibiu.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Vienna airport.
  • Airline responsibility: The problem must be attributable to Austrian Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Vienna, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Austrian Airlines compensation

If your Austrian Airlines flight from Vienna International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Vienna - Sibiu flight.

What are your rights at Vienna airport in case of prolonged wait?

If Vienna International Airport airport becomes your temporary residence because of Austrian Airlines, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Vienna remains valid. The hotel is due if Austrian Airlines offsets your flight by one night.

Steps: how to get your 250 € from Austrian Airlines?

Starting a procedure against Austrian Airlines for a flight from Vienna to Sibiu can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight VIE-SBZ to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

On the VIE-SBZ line, delays can vary according to the reactivity of Austrian Airlines's legal department.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Austrian Airlines is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Austrian Airlines is often more striking.

Help & Information

Frequently Asked Questions: Flight Vienna - Sibiu

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Austrian Airlines flight from Vienna to Sibiu?

According to European Regulation EC 261/2004, the distance between VIE and SBZ being 626 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Austrian Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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