Flight compensation Austrian Airlines:
Vienna — Tbilisi
Was your flight between Vienna International Airport (VIE) and Tbilisi International Airport (TBS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
Delegate to our network of brokers and legal experts.
Check my flight Austrian Airlines
Get your compensation guaranteed by Regulation EC 261/2004.
100% secure process and GDPR compliant
How to get compensated from Austrian Airlines on Vienna (VIE) - Tbilisi (TBS)
Nobody likes waiting for hours at the airport. If Austrian Airlines failed to meet its timetable for your Vienna → Tbilisi flight, EU law backs you up.
Regulation 261/2004 is clear: for 2 333 km, Austrian Airlines is bound by a compensation obligation if the flight is cancelled.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Vienna International Airport (VIE)
- Arrival airport: Tbilisi International Airport (TBS)
- Flight distance: 2 333 km (~2h55)
- Applicable compensation: 400 €
Bear in mind: only genuine force majeure (exceptional conditions, ATC restrictions, political instability) exempt Austrian Airlines from this obligation. In all other cases, compensation must be paid.
How to know if the flight Austrian Airlines Vienna - Tbilisi is eligible?
Whether your Austrian Airlines flight Vienna→Tbilisi was cancelled or you were bumped, the 400€ compensation is potentially owed in each of these scenarios.
An sudden suppression or a rerouted flight from Vienna International Airport without a satisfactory solution qualifies for the same 400€ indemnity.
What are the conditions for Austrian Airlines to compensate you?
-
Delay at arrival: You arrived with more than 3 hours delay at Tbilisi.
-
Cancellation: The airline cancelled the flight less than 14 days before departure.
-
Overbooking: You were denied boarding against your will at Vienna airport.
-
Airline responsibility: The problem must be attributable to Austrian Airlines (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Vienna, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Austrian Airlines compensation
If your Austrian Airlines flight from Vienna International Airport was disrupted due to an employee strike, you are entitled to {legal compensation|the 400€ payout}.
Question Austrian Airlines's justification. Some carriers falsely present internal strikes as "extraordinary circumstances" to escape {paying compensation|the 400€}.
What are your rights at Vienna airport in case of prolonged wait?
Once the delay exceeds the legal trigger, i.e. 3 hours for flights between 1500 and 3500 km, Austrian Airlines is obliged to deliver the required assistance to every passenger{s} stranded at Vienna.
Make sure you demand this assistance at {the airline's|Austrian Airlines's} desk. If denied and you must pay for food or hotel at Vienna International Airport, keep your receipts meticulously for a refund claim.
Steps: how to get your 400 € from Austrian Airlines?
Anticipate pushback from Austrian Airlines. From automated emails and buck-passing, the process can drag on for months without professional help.
Concretely, the process is straightforward: you input your route info Vienna-Tbilisi, the expert checks your eligibility, then takes charge until you receive your 400€.
How long does it take to get the 400 € compensation?
The reality is stark: on average, a passenger acting alone takes 4 to 8 months to obtain their 400€ from Austrian Airlines. Via a specialist, the time falls to 1 to 2 months.
The advantage of delegating your claim to a LegalTech firm is that they can speed up the process through industrialised follow-up and the prospect of litigation.
What to do faced with silence or refusal from the airline?
The template response from Austrian Airlines citing "extraordinary circumstances" for your Vienna-Tbilisi flight is a well-known tactic. Weather records are accessible and can confirm or refute every claim.
For your 400€, don't settle with Austrian Airlines without the advice of a professional who knows the full scope of your claim for Vienna→Tbilisi.
Frequently Asked Questions: Flight Vienna - Tbilisi
Everything you need to know about your request under European Union law.