Flight compensation Avianca - Aerovias Nacionales de Colombia:
Barcelona — Bogota

Refund and compensation Avianca - Aerovias Nacionales de Colombia: route Barcelona to Bogota

Your claim for compensation for the Avianca - Aerovias Nacionales de Colombia flight from Barcelona to Bogota deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Barcelona International Airport, you are protected by the EU's legal framework. The distance of 8 513 km determines your legal compensation level.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Avianca - Aerovias Nacionales de Colombia, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Avianca - Aerovias Nacionales de Colombia Barcelona - Bogota is eligible?

To determine if your trip between Barcelona and Bogota entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 600 € if the initial incident is qualified under Regulation 261.

What are the conditions for Avianca - Aerovias Nacionales de Colombia to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Bogota.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Barcelona airport.
• Airline responsibility: The problem must be attributable to Avianca - Aerovias Nacionales de Colombia (technical problem, sick crew, scheduling...).

The impact of a strike on your Avianca - Aerovias Nacionales de Colombia compensation

When a social movement disrupts your itinerary to El Dorado International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Barcelona - Bogota flight.

What are your rights at Barcelona airport in case of prolonged wait?

During these long hours of waiting in the Barcelona International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Barcelona remains valid. The hotel is due if Avianca - Aerovias Nacionales de Colombia offsets your flight by one night.

Steps: how to get your 600 € from Avianca - Aerovias Nacionales de Colombia?

Starting a procedure against Avianca - Aerovias Nacionales de Colombia for a flight from Barcelona to Bogota can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight BCN-BOG to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 600 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Avianca - Aerovias Nacionales de Colombia to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Barcelona - Bogota section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Avianca - Aerovias Nacionales de Colombia should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Barcelona International Airport airport to prove their faults.