Flight compensation Bayu Indonesia Air:
Toulouse — Bremen

Legal right to compensation: Bayu Indonesia Air flight between Toulouse and Bremen

If your trip departing from Toulouse-Blagnac Airport and arriving at Bremen Airport operated by Bayu Indonesia Air was disrupted, you are not alone against the airline.

By taking off from Toulouse-Blagnac Airport, you are protected by the EU's legal framework. The distance of 1 181 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Bayu Indonesia Air is a non-EU airline, if the flight takes off from Toulouse-Blagnac Airport, the European regulation applies in full.

How to know if the flight Bayu Indonesia Air Toulouse - Bremen is eligible?

To determine if your trip between Toulouse and Bremen entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Bayu Indonesia Air to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Bremen.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Toulouse airport.
• Airline responsibility: The problem must be attributable to Bayu Indonesia Air (technical problem, sick crew, scheduling...).

The impact of a strike on your Bayu Indonesia Air compensation

A work stoppage of Bayu Indonesia Air crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Bayu Indonesia Air is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Toulouse airport in case of prolonged wait?

During these long hours of waiting in the Toulouse-Blagnac Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Toulouse-Blagnac Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Bayu Indonesia Air?

It is strongly recommended to keep your Bayu Indonesia Air boarding pass and any communication relating to the delay suffered at Toulouse-Blagnac Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight TLS-BRE to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Bayu Indonesia Air. An expert can reduce this time by half.

A collective action on the Bayu Indonesia Air flight from Toulouse can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Toulouse - Bremen line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.