Flight compensation Big Sky Airlines:
Heraklion — Ikaria

Procedure: Big Sky Airlines flight compensation from Heraklion to Ikaria

No one likes waiting for hours at the airport. If Big Sky Airlines did not respect its scheduled times for your Heraklion - Ikaria flight, the law is on your side.

Directive 261/2004 is clear: for 281 km of flight, the company Big Sky Airlines is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Big Sky Airlines Heraklion - Ikaria is eligible?

The compensation for flight HER-JIK is compensation for lost time and not a simple refund of airport taxes.

The compensation also covers boarding denials (overbooking). If Big Sky Airlines sold more seats than planned and you stay on the tarmac at Heraklion International Nikos Kazantzakis Airport, the 250 € compensation is automatic.

What are the conditions for Big Sky Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Ikaria.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Heraklion airport.
• Airline responsibility: The problem must be attributable to Big Sky Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Big Sky Airlines compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Big Sky Airlines staff (pilots, flight attendants) and an external strike.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Heraklion - Ikaria flight.

What are your rights at Heraklion airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Big Sky Airlines must ensure the well-being of its passengers stuck at Heraklion.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Heraklion International Nikos Kazantzakis Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Big Sky Airlines?

The formal notice letter and the collection of evidence of delay at Ikaria Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Big Sky Airlines.

How long does it take to get the 250 € compensation?

A frequent question concerns processing times. A claim filed directly with Big Sky Airlines customer service can take several weeks or even months before getting a response.

If your file is particularly solid regarding the incident occurred on the Heraklion - Ikaria section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Big Sky Airlines should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 250 €, don't compromise with Big Sky Airlines without the opinion of a professional who knows the real value of your prejudice at Heraklion.