Disrupted flight (EC 261/2004)

Flight compensation Big Sky Airlines:
Heraklion — Kos

Planned legal compensation: 250 €

Was your flight between Heraklion International Nikos Kazantzakis Airport (HER) and Kos Airport (KGS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Complete guide: Big Sky Airlines compensation Heraklion - Kos

You travelled with Big Sky Airlines from Heraklion to Kos and the flight was disrupted? EU law mandates compensation when the airline is at fault.

Don't miss this opportunity: the Big Sky Airlines flight Heraklion - Kos (236 km) qualifies you for 250€ per person under CE 261/2004.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Heraklion International Nikos Kazantzakis Airport (HER)
  • Arrival airport: Kos Airport (KGS)
  • Flight distance: 236 km (~0h18)
  • Applicable compensation: 250 €

This is not a goodwill gesture from Big Sky Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Big Sky Airlines Heraklion - Kos is eligible?

Don't confuse ticket refund and legal compensation! Even if Big Sky Airlines offers you a travel credit for your Heraklion → Kos flight, you can also demand the monetary compensation of 250€ provided by law.

A little-known fact: you have up to 5 years to file your claim against Big Sky Airlines for the Heraklion→Kos flight. Don't assume it's impossible to claim if the incident was some time ago.

What are the conditions for Big Sky Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Kos.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Heraklion airport.
  • Airline responsibility: The problem must be attributable to Big Sky Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Heraklion, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Big Sky Airlines compensation

When a strike impacts your route to Kos Airport, {the airline|Big Sky Airlines} will likely attempt to dodge liability. However, a strike by its own staff is no longer, in most cases, valid grounds for refusal.

The difference is fine but crucial. By engaging specialist lawyers, they will check in aeronautical databases the real cause of the delay logged on the day of your Heraklion → Kos flight.

What are your rights at Heraklion airport in case of prolonged wait?

An often-forgotten point: the right to care applies even {in extraordinary circumstances|when force majeure is invoked|when the 250€ indemnity is not owed}. Even if Big Sky Airlines is exempt from the payout, care is still owed.

Your forced stay at Heraklion should not cost you a single extra cent beyond your original booking for HER→KGS. Even on a short route, hotel accommodation is owed for overnight delays.

Steps: how to get your 250 € from Big Sky Airlines?

The battle to recover 250€ from Big Sky Airlines starts with sending a formal complaint. {Without a response within 6 weeks|If Big Sky Airlines doesn't reply}, court action is the next step.

This is where lawyers and expert services come in. By engaging a expert service, you assess eligibility in minutes and delegate the entire process to recover your 250€ stress-free.

How long does it take to get the 250 € compensation?

A common question is about processing times. A claim filed directly to Big Sky Airlines's customer service can take months, even half a year before you hear back.

The advantage of delegating your claim to a LegalTech firm is that they can speed up the process through industrialised follow-up and the prospect of litigation.

What to do faced with silence or refusal from the airline?

The first refusal from Big Sky Airlines should not discourage you. Very often, claims teams cite "force majeure" automatically to test the traveller's determination.

The national CAA or its EU equivalents can be slow. A private legal action against Big Sky Airlines is often faster. For short-haul, the local small claims court is often competent.

Help & Information

Frequently Asked Questions: Flight Heraklion - Kos

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Big Sky Airlines flight from Heraklion to Kos?

According to European Regulation EC 261/2004, the distance between HER and KGS being 236 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Big Sky Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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