Flight compensation Big Sky Airlines:
Heraklion — Kos

Claim and compensation for flight Big Sky Airlines Heraklion - Kos

Your claim for compensation for the Big Sky Airlines flight from Heraklion to Kos deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Heraklion International Nikos Kazantzakis Airport, you are protected by the EU's legal framework. The distance of 236 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Big Sky Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Big Sky Airlines Heraklion - Kos is eligible?

Don't confuse ticket refund and legal compensation! Even if Big Sky Airlines offers you a voucher for your Heraklion - Kos flight, you can still claim the 250 euros cash provided by law.

Also note that the distance of 236 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Big Sky Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Kos.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Heraklion airport.
• Airline responsibility: The problem must be attributable to Big Sky Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Big Sky Airlines compensation

If your Big Sky Airlines flight from Heraklion International Nikos Kazantzakis Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Heraklion International Nikos Kazantzakis Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Heraklion airport in case of prolonged wait?

During these long hours of waiting in the Heraklion International Nikos Kazantzakis Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Heraklion remains valid. The hotel is due if Big Sky Airlines offsets your flight by one night.

Steps: how to get your 250 € from Big Sky Airlines?

Starting a procedure against Big Sky Airlines for a flight from Heraklion to Kos can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Big Sky Airlines to validate a complex file often varies between four and twelve weeks.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Big Sky Airlines systems.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Big Sky Airlines is often a maneuver to encourage the traveler to abandon their 250 €.

For your 250 €, don't compromise with Big Sky Airlines without the opinion of a professional who knows the real value of your prejudice at Heraklion.