Flight compensation Big Sky Airlines:
Heraklion — Rhodos

Legal right to compensation: Big Sky Airlines flight between Heraklion and Rhodos

Your claim for compensation for the Big Sky Airlines flight from Heraklion to Rhodos deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 287 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Big Sky Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Big Sky Airlines Heraklion - Rhodos is eligible?

To determine if your trip between Heraklion and Rhodos entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Heraklion, the regulation applies in the same way.

What are the conditions for Big Sky Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Rhodos.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Heraklion airport.
• Airline responsibility: The problem must be attributable to Big Sky Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Big Sky Airlines compensation

Don't be fooled by Big Sky Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Heraklion International Nikos Kazantzakis Airport or European air traffic control is an external cause over which Big Sky Airlines has no control.

What are your rights at Heraklion airport in case of prolonged wait?

Don't buy your food without first asking Big Sky Airlines for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Heraklion International Nikos Kazantzakis Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Big Sky Airlines?

It is strongly recommended to keep your Big Sky Airlines boarding pass and any communication relating to the delay suffered at Heraklion International Nikos Kazantzakis Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight HER-RHO to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Heraklion to Diagoras Airport can drag on if you don't follow up.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Heraklion - Rhodos line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.