Flight compensation Big Sky Airlines:
Zakynthos — Kithira

How to be compensated by Big Sky Airlines on the Zakynthos (ZTH) - Kithira (KIT) line

Have you experienced a major inconvenience during your trip between Zakynthos and Kithira with Big Sky Airlines? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Directive 261/2004 is clear: for 251 km of flight, the company Big Sky Airlines is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Big Sky Airlines Zakynthos - Kithira is eligible?

For an Big Sky Airlines flight from Zakynthos to Kithira, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

The compensation also covers boarding denials (overbooking). If Big Sky Airlines sold more seats than planned and you stay on the tarmac at Dionysios Solomos Airport, the 250 € compensation is automatic.

What are the conditions for Big Sky Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Kithira.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Zakynthos airport.
• Airline responsibility: The problem must be attributable to Big Sky Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Big Sky Airlines compensation

When a social movement disrupts your itinerary to Kithira Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Dionysios Solomos Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Zakynthos airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Dionysios Solomos Airport airport, Big Sky Airlines is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Dionysios Solomos Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Big Sky Airlines?

The formal notice letter and the collection of evidence of delay at Kithira Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Big Sky Airlines flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

A frequent question concerns processing times. A claim filed directly with Big Sky Airlines customer service can take several weeks or even months before getting a response.

If your file is particularly solid regarding the incident occurred on the Zakynthos - Kithira section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Big Sky Airlines should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Dionysios Solomos Airport airport to prove their faults.