Flight compensation Big Sky Airlines:
Zakynthos — Kithira
Was your flight between Dionysios Solomos Airport (ZTH) and Kithira Airport (KIT) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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How to get compensated from Big Sky Airlines on Zakynthos (ZTH) - Kithira (KIT)
Your Big Sky Airlines flight from Zakynthos to Kithira was delayed, cancelled or overbooked? Don't stay silent: EU regulation protects you.
Regulation 261/2004 is clear: for 251 km, Big Sky Airlines is bound by a compensation obligation if the flight is cancelled.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Dionysios Solomos Airport (ZTH)
- Arrival airport: Kithira Airport (KIT)
- Flight distance: 251 km (~0h19)
- Applicable compensation: 250 €
Unlike what {many think|Big Sky Airlines might suggest}, this payout doesn't depend on the fare. A €30 ticket gives the same rights as an €800 booking.
How to know if the flight Big Sky Airlines Zakynthos - Kithira is eligible?
Whether your Big Sky Airlines flight Zakynthos→Kithira was cancelled or you were bumped, the 250€ compensation is potentially owed in each of these scenarios.
If you had a connection are equally covered. If your first Big Sky Airlines segment Zakynthos→Kithira leads to a missed connection, the total delay at your final destination counts.
What are the conditions for Big Sky Airlines to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Kithira.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Zakynthos airport.
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Airline responsibility: The problem must be attributable to Big Sky Airlines (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Zakynthos, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Big Sky Airlines compensation
The question of strikes is a common friction point in claims. It is essential to differentiate between a strike by Big Sky Airlines's employees (flight crew) and an external strike.
However, if air traffic controllers at Dionysios Solomos Airport or security staff go on strike, this is indeed an force majeure situation. In this case, the 250€ cannot be claimed.
What are your rights at Zakynthos airport in case of prolonged wait?
Once the delay reaches the regulatory threshold, i.e. 2 hours for flights ≤1500 km, Big Sky Airlines must automatically provide the regulatory care to all passenger{s} waiting at Zakynthos.
Many passengers don't know that transport between the hotel and the airport of Dionysios Solomos Airport is also covered in the mandatory care required of Big Sky Airlines.
Steps: how to get your 250 € from Big Sky Airlines?
The formal letter of claim and gathering evidence of the delay at Kithira Airport (boarding pass) are essential steps to pressure {the airline|Big Sky Airlines}.
Partner LegalTech services have tools to verify Big Sky Airlines's actual flight records and dismantle unfounded arguments.
How long does it take to get the 250 € compensation?
The reality is stark: on average, a passenger acting alone takes 4 to 8 months to obtain their 250€ from Big Sky Airlines. Via a specialist, the time falls to 1 to 2 months.
Modern platforms reduce the average timeline to a few weeks for over 90% of cases {like yours|such as Big Sky Airlines Zakynthos→Kithira}.
What to do faced with silence or refusal from the airline?
Big Sky Airlines's use of technical language is often a strategy to encourage travellers to give up on their 250€. Refusals are particularly common on short-haul routes, where amounts seem "small" to airlines.
The Civil Aviation Authority or its European counterparts can be bureaucratic. A direct court claim against Big Sky Airlines is often more effective. For short-haul, the local small claims court is often competent.
Frequently Asked Questions: Flight Zakynthos - Kithira
Everything you need to know about your request under European Union law.