Flight compensation Binter Canarias:
Agadir — Gran Canaria

Procedure: Binter Canarias flight compensation from Agadir to Gran Canaria

From Al Massira Airport airport, your departure with Binter Canarias to Gran Canaria didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 638 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Binter Canarias Agadir - Gran Canaria is eligible?

The compensation for flight AGA-LPA is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Al Massira Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Binter Canarias to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Gran Canaria.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Agadir airport.
• Airline responsibility: The problem must be attributable to Binter Canarias (technical problem, sick crew, scheduling...).

The impact of a strike on your Binter Canarias compensation

A work stoppage of Binter Canarias crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Binter Canarias is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Agadir airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Al Massira Airport, Binter Canarias must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Al Massira Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Binter Canarias?

The amicable route with Binter Canarias to recover 250 € often fails without a technical and legal file.

Don't fill out complex forms on the Binter Canarias website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Binter Canarias. An expert can reduce this time by half.

A collective action on the Binter Canarias flight from Agadir can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Binter Canarias's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.