Disrupted flight (EC 261/2004)

Flight compensation Binter Canarias:
Gran Canaria — Banjul

Planned legal compensation: 400 €

Was your flight between Gran Canaria Airport (LPA) and Banjul International Airport (BJL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Binter Canarias: route Gran Canaria to Banjul

Your claim for compensation for the Binter Canarias flight from Gran Canaria to Banjul deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Gran Canaria Airport, you are protected by the EU's legal framework. The distance of 1 628 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Gran Canaria Airport (LPA)
  • Arrival airport: Banjul International Airport (BJL)
  • Flight distance: 1 628 km (~2h02)
  • Applicable compensation: 400 €

This is not a commercial gesture from Binter Canarias, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Binter Canarias Gran Canaria - Banjul is eligible?

Don't confuse ticket refund and legal compensation! Even if Binter Canarias offers you a voucher for your Gran Canaria - Banjul flight, you can still claim the 400 euros cash provided by law.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Binter Canarias to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Banjul.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Gran Canaria airport.
  • Airline responsibility: The problem must be attributable to Binter Canarias (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Gran Canaria, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Binter Canarias compensation

A work stoppage of Binter Canarias crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Even if 400 € is not payable due to an external strike at Gran Canaria, assistance (meals/hotel) remains mandatory for Binter Canarias.

What are your rights at Gran Canaria airport in case of prolonged wait?

Don't buy your food without first asking Binter Canarias for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Gran Canaria remains valid. The hotel is due if Binter Canarias offsets your flight by one night.

Steps: how to get your 400 € from Binter Canarias?

It is strongly recommended to keep your Binter Canarias boarding pass and any communication relating to the delay suffered at Gran Canaria Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight LPA-BJL to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Binter Canarias. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Binter Canarias on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Gran Canaria - Banjul

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Binter Canarias flight from Gran Canaria to Banjul?

According to European Regulation EC 261/2004, the distance between LPA and BJL being 1 628 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Binter Canarias?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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