Disrupted flight (EC 261/2004)

Flight compensation Binter Canarias:
Gran Canaria — Dakar

Planned legal compensation: 250 €

Was your flight between Gran Canaria Airport (LPA) and Dakar (DKR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Binter Canarias on the Gran Canaria (LPA) - Dakar (DKR) line

Have you experienced a major inconvenience during your trip between Gran Canaria and Dakar with Binter Canarias? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Fortunately, for this specific route with a distance of 1 483 km, EC Regulation 261/2004 requires Binter Canarias to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Gran Canaria Airport (LPA)
  • Arrival airport: Dakar (DKR)
  • Flight distance: 1 483 km (~1h51)
  • Applicable compensation: 250 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Binter Canarias Gran Canaria - Dakar is eligible?

For an Binter Canarias flight from Gran Canaria to Dakar, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

The compensation also covers boarding denials (overbooking). If Binter Canarias sold more seats than planned and you stay on the tarmac at Gran Canaria Airport, the 250 € compensation is automatic.

What are the conditions for Binter Canarias to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Dakar.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Gran Canaria airport.
  • Airline responsibility: The problem must be attributable to Binter Canarias (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Gran Canaria, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Binter Canarias compensation

A work stoppage of Binter Canarias crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

A strike by weather services at Gran Canaria Airport or European air traffic control is an external cause over which Binter Canarias has no control.

What are your rights at Gran Canaria airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Gran Canaria Airport airport, Binter Canarias is required to distribute vouchers to eat and drink.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Gran Canaria Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from Binter Canarias?

The formal notice letter and the collection of evidence of delay at Dakar airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Binter Canarias flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Binter Canarias. An expert can reduce this time by half.

A collective action on the Binter Canarias flight from Gran Canaria can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Binter Canarias will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Gran Canaria - Dakar

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Binter Canarias flight from Gran Canaria to Dakar?

According to European Regulation EC 261/2004, the distance between LPA and DKR being 1 483 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Binter Canarias?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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