Flight compensation Binter Canarias:
Gran Canaria — Tenerife
Was your flight between Gran Canaria Airport (LPA) and Tenerife South Airport (TFS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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EU-guaranteed payout: Binter Canarias flight Gran Canaria → Tenerife
Your Binter Canarias flight from Gran Canaria to Tenerife was disrupted? Act now: CE 261 entitles you to compensation.
Regulation 261/2004 is unambiguous: for 117 km, Binter Canarias is held to a payout requirement if boarding is denied.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Gran Canaria Airport (LPA)
- Arrival airport: Tenerife South Airport (TFS)
- Flight distance: 117 km (~0h09)
- Applicable compensation: 250 €
Note: only extraordinary circumstances (extreme weather, airspace closures, security threats) relieve Binter Canarias from payment. Otherwise, the payout is owed.
How to know if the flight Binter Canarias Gran Canaria - Tenerife is eligible?
The 3-hour threshold is calculated when the aircraft doors open at Tenerife South Airport. If this applies and the cancellation wasn't caused by force majeure, Binter Canarias must pay you 250€.
An unexpected cancellation or a diverted flight from Gran Canaria Airport without an immediate alternative entitles you to the same 250€ payout.
What are the conditions for Binter Canarias to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Tenerife.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Gran Canaria airport.
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Airline responsibility: The problem must be attributable to Binter Canarias (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Gran Canaria, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Binter Canarias compensation
A strike action by Binter Canarias's flight staff is deemed part of the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250€.
It's worth noting that the obligation to prove rests on Binter Canarias. It is the carrier's responsibility to demonstrate that the disruption of your Gran Canaria-Tenerife flight results from a truly unforeseeable event.
What are your rights at Gran Canaria airport in case of prolonged wait?
Here is what Binter Canarias owes you if your flight is delayed at Gran Canaria Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.
Don't forget to demand a official attestation from Binter Canarias staff at Gran Canaria Airport. This certificate constitutes key evidence for your case later on.
Steps: how to get your 250 € from Binter Canarias?
The formal letter of claim and gathering evidence of the delay at Tenerife South Airport (boarding pass) are essential steps to pressure {the airline|Binter Canarias}.
Skip the complex forms on Binter Canarias's website. Use a passenger defence portal to lock in your 250€ payout. Even for a short flight, expert support makes a difference.
How long does it take to get the 250 € compensation?
Airlines like Binter Canarias often fast-track cases backed by law firms to prevent late-payment penalties. Short-haul claims are sometimes resolved faster.
Digital tools now make it possible to track in real time the status of your claim against Binter Canarias via an app. Short-haul cases are often resolved more quickly.
What to do faced with silence or refusal from the airline?
Bear in mind that Binter Canarias isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto Binter Canarias}.
Specialist lawyers have a extensive catalogue of judgments against Binter Canarias, which is a decisive advantage in negotiations.
Frequently Asked Questions: Flight Gran Canaria - Tenerife
Everything you need to know about your request under European Union law.