Flight compensation Binter Canarias:
Gran Canaria — Tenerife

Get your Binter Canarias flight compensation for the route Gran Canaria - Tenerife

Have you experienced a major inconvenience during your trip between Gran Canaria and Tenerife with Binter Canarias? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Directive 261/2004 is clear: for 117 km of flight, the company Binter Canarias is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Binter Canarias Gran Canaria - Tenerife is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Tenerife South Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Binter Canarias owes you 250 €.

An unexpected cancellation or a diverted flight from Gran Canaria Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Binter Canarias to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tenerife.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Gran Canaria airport.
• Airline responsibility: The problem must be attributable to Binter Canarias (technical problem, sick crew, scheduling...).

The impact of a strike on your Binter Canarias compensation

A work stoppage of Binter Canarias crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Even if 250 € is not payable due to an external strike at Gran Canaria, assistance (meals/hotel) remains mandatory for Binter Canarias.

What are your rights at Gran Canaria airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Gran Canaria Airport airport, Binter Canarias is required to distribute vouchers to eat and drink.

Some passengers are unaware that transportation between the hotel and Gran Canaria Airport terminal is also included in the legal package due by Binter Canarias.

Steps: how to get your 250 € from Binter Canarias?

The formal notice letter and the collection of evidence of delay at Tenerife South Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Binter Canarias.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Gran Canaria to Tenerife South Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Binter Canarias on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Binter Canarias's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Binter Canarias convictions, which is a decisive advantage.