Disrupted flight (EC 261/2004)

Flight compensation Binter Canarias:
Hierro — Tenerife

Planned legal compensation: 250 €

Was your flight between Hierro Airport (VDE) and Tenerife Norte Airport (TFN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Binter Canarias flight Hierro - Tenerife: your rights to compensation

From Hierro Airport, your departure with Binter Canarias to Tenerife didn't go as planned? Passengers have strong rights against airlines.

On this route of 169 km, every passenger affected by {a significant delay|a cancellation attributable to Binter Canarias} can claim 250€ in compensation. This amount is fixed by regulation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Hierro Airport (VDE)
  • Arrival airport: Tenerife Norte Airport (TFN)
  • Flight distance: 169 km (~0h13)
  • Applicable compensation: 250 €

This fixed compensation system was designed to deter airlines from altering schedules without valid grounds. Make sure you invoke this often-overlooked regulation.

How to know if the flight Binter Canarias Hierro - Tenerife is eligible?

The departure time is not the relevant criterion. Only the {arrival time at Tenerife|time the doors open at Tenerife Norte Airport} establishes your {eligibility|right to 250€}.

Compensation also covers denied boarding. If Binter Canarias oversold the flight and you couldn't board at Hierro Airport, the 250€ payout is owed by right.

What are the conditions for Binter Canarias to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Tenerife.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Hierro airport.
  • Airline responsibility: The problem must be attributable to Binter Canarias (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Hierro, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Binter Canarias compensation

A strike action by Binter Canarias's flight staff is deemed part of the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250€.

It's worth noting that the obligation to prove rests on Binter Canarias. It is the carrier's responsibility to demonstrate that the disruption of your Hierro-Tenerife flight results from a truly unforeseeable event.

What are your rights at Hierro airport in case of prolonged wait?

During those long hours in the terminal at Hierro Airport, know that Binter Canarias has a legal obligation to ensure your comfort. This covers meals, but also the option to send emails free of charge.

If your replacement flight is only the next day, Binter Canarias must also cover your hotel night close to Hierro Airport and the shuttle transfer between the airport and accommodation.

Steps: how to get your 250 € from Binter Canarias?

Be methodical: photograph the departure boards at Hierro Airport showing the delay, save meal and taxi invoices and record flight numbers.

Skip the complex forms on Binter Canarias's website. Use a passenger defence portal to lock in your 250€ payout. Even for a short flight, expert support makes a difference.

How long does it take to get the 250 € compensation?

Airlines like Binter Canarias often fast-track cases backed by lawyers to prevent additional costs. Short-haul claims are sometimes resolved faster.

A group claim on the Binter Canarias flight from Hierro can also be a means to {get your funds|recover your 250€} more efficiently.

What to do faced with silence or refusal from the airline?

Statistically over 60% of initial refusals from Binter Canarias are unfounded against an expert taking over. Don't give up at the first obstacle.

{Facing a refusal|If Binter Canarias persists}, three paths are available: filing with the national CAA, an ombudsman, or legal action. An professional will determine the best route for {your situation|the Hierro-Tenerife case}.

Help & Information

Frequently Asked Questions: Flight Hierro - Tenerife

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Binter Canarias flight from Hierro to Tenerife?

According to European Regulation EC 261/2004, the distance between VDE and TFN being 169 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Binter Canarias?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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