Flight compensation Binter Canarias:
Lisbon — Gran Canaria

Claim and compensation for flight Binter Canarias Lisbon - Gran Canaria

Your claim for compensation for the Binter Canarias flight from Lisbon to Gran Canaria deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 1 338 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Binter Canarias is a non-EU airline, if the flight takes off from Lisbon Portela Airport, the European regulation applies in full.

How to know if the flight Binter Canarias Lisbon - Gran Canaria is eligible?

Check your actual arrival time at Gran Canaria. If Binter Canarias made you wait more than three hours on the tarmac at Gran Canaria Airport, your claim is legitimate.

Also note that the distance of 1 338 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Binter Canarias to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Gran Canaria.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Lisbon airport.
• Airline responsibility: The problem must be attributable to Binter Canarias (technical problem, sick crew, scheduling...).

The impact of a strike on your Binter Canarias compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Binter Canarias staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Lisbon Portela Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Lisbon airport in case of prolonged wait?

If Lisbon Portela Airport airport becomes your temporary residence because of Binter Canarias, know that your essential needs must be covered by the carrier.

Your forced stay at Lisbon shouldn't cost you a penny more than originally planned for your LIS-LPA trip.

Steps: how to get your 250 € from Binter Canarias?

It is strongly recommended to keep your Binter Canarias boarding pass and any communication relating to the delay suffered at Lisbon Portela Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

On the LIS-LPA line, delays can vary according to the reactivity of Binter Canarias's legal department.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Binter Canarias systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Binter Canarias is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Lisbon Portela Airport airport to prove their faults.