Disrupted flight (EC 261/2004)

Flight compensation Binter Canarias:
Tenerife — Fuerteventura

Planned legal compensation: 250 €

Was your flight between Tenerife Norte Airport (TFN) and Fuerteventura Airport (FUE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right to compensation: Binter Canarias flight between Tenerife and Fuerteventura

If your trip departing from Tenerife Norte Airport and arriving at Fuerteventura Airport operated by Binter Canarias was disrupted, you are not alone against the airline.

By taking off from Tenerife Norte Airport, you are protected by the EU's legal framework. The distance of 242 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Tenerife Norte Airport (TFN)
  • Arrival airport: Fuerteventura Airport (FUE)
  • Flight distance: 242 km (~0h18)
  • Applicable compensation: 250 €

Did you know? Even if Binter Canarias is a non-EU airline, if the flight takes off from Tenerife Norte Airport, the European regulation applies in full.

How to know if the flight Binter Canarias Tenerife - Fuerteventura is eligible?

Check your actual arrival time at Fuerteventura. If Binter Canarias made you wait more than three hours on the tarmac at Fuerteventura Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Binter Canarias to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Fuerteventura.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Tenerife airport.
  • Airline responsibility: The problem must be attributable to Binter Canarias (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Tenerife, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Binter Canarias compensation

A work stoppage of Binter Canarias crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Binter Canarias is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Tenerife airport in case of prolonged wait?

If Tenerife Norte Airport airport becomes your temporary residence because of Binter Canarias, know that your essential needs must be covered by the carrier.

Your forced stay at Tenerife shouldn't cost you a penny more than originally planned for your TFN-FUE trip.

Steps: how to get your 250 € from Binter Canarias?

For your Tenerife - Fuerteventura trip, every minute counts. Note the reasons given by Binter Canarias staff at the Tenerife Norte Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Binter Canarias. An expert can reduce this time by half.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Binter Canarias will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Tenerife - Fuerteventura

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Binter Canarias flight from Tenerife to Fuerteventura?

According to European Regulation EC 261/2004, the distance between TFN and FUE being 242 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Binter Canarias?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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