Flight compensation Binter Canarias:
Tenerife — Gran Canaria

Refund and compensation Binter Canarias: route Tenerife to Gran Canaria

If your trip departing from Tenerife South Airport and arriving at Gran Canaria Airport operated by Binter Canarias was disrupted, you are not alone against the airline.

By taking off from Tenerife South Airport, you are protected by the EU's legal framework. The distance of 117 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Binter Canarias is a non-EU airline, if the flight takes off from Tenerife South Airport, the European regulation applies in full.

How to know if the flight Binter Canarias Tenerife - Gran Canaria is eligible?

Don't confuse ticket refund and legal compensation! Even if Binter Canarias offers you a voucher for your Tenerife - Gran Canaria flight, you can still claim the 250 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Tenerife, the regulation applies in the same way.

What are the conditions for Binter Canarias to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Gran Canaria.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Tenerife airport.
• Airline responsibility: The problem must be attributable to Binter Canarias (technical problem, sick crew, scheduling...).

The impact of a strike on your Binter Canarias compensation

If your Binter Canarias flight from Tenerife South Airport was cancelled due to an internal union strike, you are eligible for legal repair.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Tenerife - Gran Canaria flight.

What are your rights at Tenerife airport in case of prolonged wait?

If Tenerife South Airport airport becomes your temporary residence because of Binter Canarias, know that your essential needs must be covered by the carrier.

Your forced stay at Tenerife shouldn't cost you a penny more than originally planned for your TFS-LPA trip.

Steps: how to get your 250 € from Binter Canarias?

Starting a procedure against Binter Canarias for a flight from Tenerife to Gran Canaria can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight TFS-LPA to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Binter Canarias to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Tenerife - Gran Canaria section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Binter Canarias is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Tenerife South Airport airport to prove their faults.