Flight compensation Blue Panorama Airlines:
Moscow — Rome

Legal right to compensation: Blue Panorama Airlines flight between Moscow and Rome

The DME - FCO route operated by Blue Panorama Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Moscow and Rome (2 395 km), the European scale provides automatic financial protection in case of failure by Blue Panorama Airlines.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Blue Panorama Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Blue Panorama Airlines Moscow - Rome is eligible?

Check your actual arrival time at Rome. If Blue Panorama Airlines made you wait more than three hours on the tarmac at Leonardo Da Vinci (Fiumicino) International Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Blue Panorama Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Rome.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Moscow airport.
• Airline responsibility: The problem must be attributable to Blue Panorama Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Blue Panorama Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Moscow - Rome trip is due to an internal strike within Blue Panorama Airlines, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Domodedovo International Airport or European air traffic control is an external cause over which Blue Panorama Airlines has no control.

What are your rights at Moscow airport in case of prolonged wait?

During these long hours of waiting in the Domodedovo International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Moscow remains valid. The hotel is due if Blue Panorama Airlines offsets your flight by one night.

Steps: how to get your 400 € from Blue Panorama Airlines?

It is strongly recommended to keep your Blue Panorama Airlines boarding pass and any communication relating to the delay suffered at Domodedovo International Airport airport. These documents will be vital for your case.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 400 € without stress.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Blue Panorama Airlines. An expert can reduce this time by half.

A collective action on the Blue Panorama Airlines flight from Moscow can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Moscow - Rome line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.