Disrupted flight (EC 261/2004)

Flight compensation British Airways:
Arrecife — London

Planned legal compensation: 400 €

Was your flight between Lanzarote Airport (ACE) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: British Airways flight compensation from Arrecife to London

No one likes waiting for hours at the airport. If British Airways did not respect its scheduled times for your Arrecife - London flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 710 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Lanzarote Airport (ACE)
  • Arrival airport: London Gatwick Airport (LGW)
  • Flight distance: 2 710 km (~3h23)
  • Applicable compensation: 400 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight British Airways Arrecife - London is eligible?

For an British Airways flight from Arrecife to London, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

An unexpected cancellation or a diverted flight from Lanzarote Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for British Airways to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Arrecife airport.
  • Airline responsibility: The problem must be attributable to British Airways (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Arrecife, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your British Airways compensation

When a social movement disrupts your itinerary to London Gatwick Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Arrecife - London flight.

What are your rights at Arrecife airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. British Airways must ensure the well-being of its passengers stuck at Arrecife.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Lanzarote Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from British Airways?

The formal notice letter and the collection of evidence of delay at London Gatwick Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual British Airways flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

On the ACE-LGW line, delays can vary according to the reactivity of British Airways's legal department.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The first refusal from British Airways should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against British Airways is often more striking.

Help & Information

Frequently Asked Questions: Flight Arrecife - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled British Airways flight from Arrecife to London?

According to European Regulation EC 261/2004, the distance between ACE and LGW being 2 710 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from British Airways?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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