Flight compensation British Airways:
Dubrovnik — London

Full breakdown: British Airways claim Dubrovnik → London

You were due to travel with British Airways from Dubrovnik to London and things went wrong? Regulation CE 261/2004 guarantees a payout in most cases.

Given the distance between Dubrovnik and London (1 690 km), CE 261 mandates a statutory payout in case of fault by British Airways. Medium-haul flights attract a substantial indemnity.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is by no means a commercial courtesy from British Airways, but a binding duty that applies to all flights subject to the scope of the directive.

How to know if the flight British Airways Dubrovnik - London is eligible?

Three criteria are required to establish your right to 400€: {delay exceeds 3h at London|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|British Airways is responsible for|the fault lies with} British Airways.

In the case of a flight suppression, if you were informed fewer than two weeks before your departure from Dubrovnik, the CE 261 applies equally.

What are the conditions for British Airways to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at London.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Dubrovnik airport.
• Airline responsibility: The problem must be attributable to British Airways (technical problem, sick crew, scheduling...).

The impact of a strike on your British Airways compensation

Not all strike{s} exempt the airline from its obligations. If your Dubrovnik - London delay was caused by an staff strike at British Airways, the CJEU have confirmed that this entitles you to a payout.

Remember that the burden of proof lies with British Airways. It is up to the airline to prove that the delay of your Dubrovnik→London flight was caused by a genuinely extraordinary event.

What are your rights at Dubrovnik airport in case of prolonged wait?

Consider the situation: stuck endlessly at Dubrovnik Airport, in uncertainty about the new departure. In this scenario, British Airways cannot leave you without anything. The law forbids it.

The law is unambiguous: care is never a goodwill gesture from British Airways. It is a legal obligation enforceable in court.

Steps: how to get your 400 € from British Airways?

To get started: submit a written complaint to British Airways's claims department explicitly citing Regulation CE 261/2004 and {the 400€ amount|your specific claim}.

The main benefit: they take on all the complexity and only collect fees if the 400€ are successfully recovered.

How long does it take to get the 400 € compensation?

Some passengers wait over 6 months for a response from British Airways. An expert can halve this time.

A collective action on the British Airways flight from Dubrovnik can also be a way to {get your funds|recover your 400€} faster.

What to do faced with silence or refusal from the airline?

Statistically over 60% of initial refusals from British Airways are unfounded against an expert taking over. Don't give up at the first obstacle.

As a last resort, it is court action that often unlocks payment. British Airways will almost always choose to pay the 400€ rather than face lawyer fees for a case doomed to fail in court.