Disrupted flight (EC 261/2004)

Flight compensation British Airways:
Dubrovnik — London

Planned legal compensation: 400 €

Was your flight between Dubrovnik Airport (DBV) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
British Airways

Check my flight British Airways

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Claim and compensation for flight British Airways Dubrovnik - London

Your claim for compensation for the British Airways flight from Dubrovnik to London deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

Given the route between Dubrovnik and London (1 690 km), the European scale provides automatic financial protection in case of failure by British Airways.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Dubrovnik Airport (DBV)
  • Arrival airport: London Gatwick Airport (LGW)
  • Flight distance: 1 690 km (~2h07)
  • Applicable compensation: 400 €

This is not a commercial gesture from British Airways, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight British Airways Dubrovnik - London is eligible?

To determine if your trip between Dubrovnik and London entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Dubrovnik, the regulation applies in the same way.

What are the conditions for British Airways to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Dubrovnik airport.
  • Airline responsibility: The problem must be attributable to British Airways (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Dubrovnik, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your British Airways compensation

Don't be fooled by British Airways's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Dubrovnik Airport or European air traffic control is an external cause over which British Airways has no control.

What are your rights at Dubrovnik airport in case of prolonged wait?

During these long hours of waiting in the Dubrovnik Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Dubrovnik shouldn't cost you a penny more than originally planned for your DBV-LGW trip.

Steps: how to get your 400 € from British Airways?

For your Dubrovnik - London trip, every minute counts. Note the reasons given by British Airways staff at the Dubrovnik Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from British Airways. An expert can reduce this time by half.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Dubrovnik - London line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Dubrovnik - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled British Airways flight from Dubrovnik to London?

According to European Regulation EC 261/2004, the distance between DBV and LGW being 1 690 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from British Airways?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
100% secure process and GDPR compliant