Flight compensation British Airways:
Florence — London

Get your British Airways flight compensation for the route Florence - London

From Firenze / Peretola Airport airport, your departure with British Airways to London didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 193 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight British Airways Florence - London is eligible?

The compensation for flight FLR-LCY is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Firenze / Peretola Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for British Airways to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at London.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Florence airport.
• Airline responsibility: The problem must be attributable to British Airways (technical problem, sick crew, scheduling...).

The impact of a strike on your British Airways compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by British Airways staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Firenze / Peretola Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Florence airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. British Airways must ensure the well-being of its passengers stuck at Florence.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Firenze / Peretola Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from British Airways?

The formal notice letter and the collection of evidence of delay at London City Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of British Airways.

How long does it take to get the 250 € compensation?

A frequent question concerns processing times. A claim filed directly with British Airways customer service can take several weeks or even months before getting a response.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and British Airways systems.

What to do faced with silence or refusal from the airline?

An unfounded refusal from British Airways is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against British Airways is often more striking.