Disrupted flight (EC 261/2004)

Flight compensation British Airways:
Genoa — London

Planned legal compensation: 250 €

Was your flight between Genova / Sestri Cristoforo Colombo Airport (GOA) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: British Airways flight compensation from Genoa to London

No one likes waiting for hours at the airport. If British Airways did not respect its scheduled times for your Genoa - London flight, the law is on your side.

Fortunately, for this specific route with a distance of 1 006 km, EC Regulation 261/2004 requires British Airways to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Genova / Sestri Cristoforo Colombo Airport (GOA)
  • Arrival airport: London Gatwick Airport (LGW)
  • Flight distance: 1 006 km (~1h15)
  • Applicable compensation: 250 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight British Airways Genoa - London is eligible?

The compensation for flight GOA-LGW is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the British Airways GOA-LGW flight is crucial to prove that you were present at boarding at Genoa.

What are the conditions for British Airways to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Genoa airport.
  • Airline responsibility: The problem must be attributable to British Airways (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Genoa, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your British Airways compensation

Not all strikes exempt the company from its obligations. If the delay of your Genoa - London trip is due to an internal strike within British Airways, the European justice recently ruled that this entitles to compensation.

Even if 250 € is not payable due to an external strike at Genoa, assistance (meals/hotel) remains mandatory for British Airways.

What are your rights at Genoa airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. British Airways must ensure the well-being of its passengers stuck at Genoa.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Genova / Sestri Cristoforo Colombo Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from British Airways?

Getting justice against carrier British Airways requires perseverance. No response or standardized refusals are common tactics.

Partner LegalTech services have tools to check actual British Airways flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from British Airways. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against British Airways on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Genoa - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled British Airways flight from Genoa to London?

According to European Regulation EC 261/2004, the distance between GOA and LGW being 1 006 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from British Airways?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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