Disrupted flight (EC 261/2004)

Flight compensation British Airways:
Ibiza — London

Planned legal compensation: 250 €

Was your flight between Ibiza Airport (IBZ) and London Heathrow Airport (LHR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
British Airways

Check my flight British Airways

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Procedure: British Airways flight compensation from Ibiza to London

No one likes waiting for hours at the airport. If British Airways did not respect its scheduled times for your Ibiza - London flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 408 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Ibiza Airport (IBZ)
  • Arrival airport: London Heathrow Airport (LHR)
  • Flight distance: 1 408 km (~1h46)
  • Applicable compensation: 250 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight British Airways Ibiza - London is eligible?

The compensation for flight IBZ-LHR is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the British Airways IBZ-LHR flight is crucial to prove that you were present at boarding at Ibiza.

What are the conditions for British Airways to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Ibiza airport.
  • Airline responsibility: The problem must be attributable to British Airways (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Ibiza, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your British Airways compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by British Airways staff (pilots, flight attendants) and an external strike.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Ibiza - London flight.

What are your rights at Ibiza airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Ibiza Airport, British Airways must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Ibiza Airport terminal is also included in the legal package due by British Airways.

Steps: how to get your 250 € from British Airways?

The formal notice letter and the collection of evidence of delay at London Heathrow Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of British Airways.

How long does it take to get the 250 € compensation?

On the IBZ-LHR line, delays can vary according to the reactivity of British Airways's legal department.

If your file is particularly solid regarding the incident occurred on the Ibiza - London section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from British Airways should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Ibiza Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Ibiza - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled British Airways flight from Ibiza to London?

According to European Regulation EC 261/2004, the distance between IBZ and LHR being 1 408 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from British Airways?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
100% secure process and GDPR compliant