Disrupted flight (EC 261/2004)

Flight compensation British Airways:
Palma de Mallorca — London

Planned legal compensation: 250 €

Was your flight between Palma De Mallorca Airport (PMI) and London Heathrow Airport (LHR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Compensation & claim for British Airways: Palma de Mallorca to London

A cancellation on British Airways Palma de Mallorca → London qualifies you for up to 250€. Check how to claim.

European legislation upholds passenger rights. For 1 348 km, the statutory payout applies if {the airline is at fault|British Airways bears responsibility}. The short-haul bracket applies fully here.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Palma De Mallorca Airport (PMI)
  • Arrival airport: London Heathrow Airport (LHR)
  • Flight distance: 1 348 km (~1h41)
  • Applicable compensation: 250 €

This cornerstone regulation of EU transport law protects over 900 million journeys annually. Despite this, the vast majority never claim due to ignorance.

How to know if the flight British Airways Palma de Mallorca - London is eligible?

Note your actual arrival time at London. If British Airways made you wait more than three hours at London Heathrow Airport, your entitlement is confirmed.

Even if British Airways offers a replacement flight, the 250€ indemnity remains owed if the final delay at London is over the 180-minute threshold.

What are the conditions for British Airways to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Palma de Mallorca airport.
  • Airline responsibility: The problem must be attributable to British Airways (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Palma de Mallorca, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your British Airways compensation

If your British Airways flight from Palma De Mallorca Airport was cancelled due to an internal staff strike, you are eligible for {legal compensation|the 250€ payout}.

However, if air traffic controllers at Palma De Mallorca Airport or security staff go on strike, this is indeed an force majeure situation. In this case, the 250€ cannot be claimed.

What are your rights at Palma de Mallorca airport in case of prolonged wait?

On top of the {financial compensation|250€ indemnity}, EU regulation mandates what is known as a duty of assistance. If your flight is held at Palma De Mallorca Airport, British Airways must supply you free of charge with meals and refreshments in reasonable quantity the waiting time.

In case of a overnight flight delay, the regulation requires that lodging and transport to and from Palma De Mallorca Airport are entirely at the carrier's expense.

Steps: how to get your 250 € from British Airways?

Airlines like British Airways have entire legal teams dedicated to discouraging solo claimants. Facing this asymmetry, having an expert changes the game.

By entrusting your PMI-LHR case to our experts, you benefit from the "no result, no charge" principle (you only pay if you win).

How long does it take to get the 250 € compensation?

A frequent concern is about how long it takes. A claim sent yourself to British Airways's claims team can take several weeks, even months before you get a response.

The online procedure of specialist platforms automates admin: scan your boarding pass, e-sign, and automatic tracking from start to finish.

What to do faced with silence or refusal from the airline?

British Airways's use of technical language is often a strategy to encourage travellers to give up on their 250€. Refusals are particularly common on short-haul routes, where amounts seem "small" to airlines.

For your 250€, don't negotiate down with British Airways without the support of a expert who understands the true value of your case for Palma de Mallorca-London.

Help & Information

Frequently Asked Questions: Flight Palma de Mallorca - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled British Airways flight from Palma de Mallorca to London?

According to European Regulation EC 261/2004, the distance between PMI and LHR being 1 348 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from British Airways?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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