Flight compensation British Airways:
Paris — London
Was your flight between Charles de Gaulle International Airport (CDG) and London Heathrow Airport (LHR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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How to be compensated by British Airways on the Paris (CDG) - London (LHR) line
Have you experienced a major inconvenience during your trip between Paris and London with British Airways? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Fortunately, for this specific route with a distance of 347 km, EC Regulation 261/2004 requires British Airways to pay you financial compensation.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Charles de Gaulle International Airport (CDG)
- Arrival airport: London Heathrow Airport (LHR)
- Flight distance: 347 km (~0h26)
- Applicable compensation: 250 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight British Airways Paris - London is eligible?
The 3-hour limit is calculated at the moment the aircraft doors open at London Heathrow Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, British Airways owes you 250 €.
An unexpected cancellation or a diverted flight from Charles de Gaulle International Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.
What are the conditions for British Airways to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at London.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Paris airport.
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Airline responsibility: The problem must be attributable to British Airways (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your British Airways compensation
Don't be fooled by British Airways's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.
A strike by weather services at Charles de Gaulle International Airport or European air traffic control is an external cause over which British Airways has no control.
What are your rights at Paris airport in case of prolonged wait?
The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Charles de Gaulle International Airport airport, British Airways is required to distribute vouchers to eat and drink.
Some passengers are unaware that transportation between the hotel and Charles de Gaulle International Airport terminal is also included in the legal package due by British Airways.
Steps: how to get your 250 € from British Airways?
The formal notice letter and the collection of evidence of delay at London Heathrow Airport airport (boarding pass, certificate) are mandatory steps to face the airline.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of British Airways.
How long does it take to get the 250 € compensation?
Airlines like British Airways sometimes prioritize cases defended by law firms to avoid late interests.
By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.
What to do faced with silence or refusal from the airline?
It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.
If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.
Frequently Asked Questions: Flight Paris - London
Everything you need to know about your request under European Union law.