Disrupted flight (EC 261/2004)

Flight compensation British Airways:
Paris — London

Planned legal compensation: 250 €

Was your flight between Paris-Orly Airport (ORY) and London Heathrow Airport (LHR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your compensation guaranteed by Regulation EC 261/2004.

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Procedure: British Airways flight compensation from Paris to London

Have you experienced a major inconvenience during your trip between Paris and London with British Airways? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Directive 261/2004 is clear: for 367 km of flight, the company British Airways is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Paris-Orly Airport (ORY)
  • Arrival airport: London Heathrow Airport (LHR)
  • Flight distance: 367 km (~0h28)
  • Applicable compensation: 250 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight British Airways Paris - London is eligible?

The compensation for flight ORY-LHR is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Paris-Orly Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for British Airways to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to British Airways (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your British Airways compensation

A work stoppage of British Airways crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

A strike by weather services at Paris-Orly Airport or European air traffic control is an external cause over which British Airways has no control.

What are your rights at Paris airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Paris-Orly Airport airport, British Airways is required to distribute vouchers to eat and drink.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Paris-Orly Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from British Airways?

Getting justice against carrier British Airways requires perseverance. No response or standardized refusals are common tactics.

Partner LegalTech services have tools to check actual British Airways flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from British Airways. An expert can reduce this time by half.

A collective action on the British Airways flight from Paris can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of British Airways convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Paris - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled British Airways flight from Paris to London?

According to European Regulation EC 261/2004, the distance between ORY and LHR being 367 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from British Airways?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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