Disrupted flight (EC 261/2004)

Flight compensation British Airways:
Salzburg — London

Planned legal compensation: 250 €

Was your flight between Salzburg Airport (SZG) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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CE 261 compensation: British Airways flight Salzburg - London

Your British Airways flight from Salzburg to London was delayed, cancelled or overbooked? Don't stay silent: EU regulation protects you.

Regulation 261/2004 is clear: for 1 022 km, British Airways is bound by a compensation obligation if the delay exceeds 3 hours.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Salzburg Airport (SZG)
  • Arrival airport: London Gatwick Airport (LGW)
  • Flight distance: 1 022 km (~1h17)
  • Applicable compensation: 250 €

Unlike what {many think|British Airways might suggest}, this payout doesn't depend on the fare. A €30 ticket gives the same rights as an €800 booking.

How to know if the flight British Airways Salzburg - London is eligible?

The 3-hour threshold is measured at the moment the aircraft doors are unlocked at London Gatwick Airport. If the delay is confirmed and the disruption is not due to extraordinary circumstances, British Airways owes you 250€.

If you had a connection are equally covered. If your first British Airways segment Salzburg→London leads to a missed connection, the total delay at your final destination counts.

What are the conditions for British Airways to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Salzburg airport.
  • Airline responsibility: The problem must be attributable to British Airways (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Salzburg, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your British Airways compensation

The EU Court of Justice has clearly stated: internal industrial action do not constitute extraordinary circumstances for airlines. This ruling is binding across the entire EU.

Key distinction: if the delay is caused by airport staff, British Airways is released from paying the 250€ indemnity, but not its care obligation.

What are your rights at Salzburg airport in case of prolonged wait?

If Salzburg Airport turns into your involuntary base because of British Airways, the law stipulates that your essential requirements must be covered by the carrier. Assistance is due from 2 hours for flights of this distance.

If your new flight is only the following morning, British Airways must additionally cover your accommodation near Salzburg Airport as well as the taxi or bus transfer between the airport and the hotel.

Steps: how to get your 250 € from British Airways?

The registered letter and collecting evidence of the delay at London Gatwick Airport (delay certificate) are mandatory requirements to challenge {the airline|British Airways}.

Avoid the tedious paperwork on British Airways's website. Choose a specialist platform to secure your 250€ indemnity. Even for a short flight, expert support makes a difference.

How long does it take to get the 250 € compensation?

Some passengers wait over 6 months for a response from British Airways. An expert can cut the delay considerably.

Imagine: while you go about your life, lawyers work to secure your 250€ for the British Airways Salzburg→London flight. That's the benefit of a turnkey service.

What to do faced with silence or refusal from the airline?

Know that British Airways doesn't need to justify its refusal immediately. But when you respond with documentation, the obligation to prove shifts {to the airline|onto British Airways}.

As a last resort, it is court action that often unlocks payment. British Airways will almost always choose to pay the 250€ rather than face lawyer fees for a case doomed to fail in court.

Help & Information

Frequently Asked Questions: Flight Salzburg - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled British Airways flight from Salzburg to London?

According to European Regulation EC 261/2004, the distance between SZG and LGW being 1 022 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from British Airways?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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