Disrupted flight (EC 261/2004)

Flight compensation British Airways:
Stuttgart — London

Planned legal compensation: 250 €

Was your flight between Stuttgart Airport (STR) and London Heathrow Airport (LHR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Your entitlement: British Airways flight from Stuttgart to London

If your flight from Stuttgart Airport to London Heathrow Airport flown by British Airways was impacted, the law protects you when dealing with the airline.

Seize this entitlement: the British Airways flight Stuttgart → London (756 km) entitles you to 250€ compensation under EU regulation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Stuttgart Airport (STR)
  • Arrival airport: London Heathrow Airport (LHR)
  • Flight distance: 756 km (~0h57)
  • Applicable compensation: 250 €

CE 261/2004 is one of the most advanced consumer protection frameworks in the world. All affected travellers would benefit from making use of it.

How to know if the flight British Airways Stuttgart - London is eligible?

Three conditions must be met to trigger your right to 250€: {delay exceeds 3h at London|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|British Airways is responsible for|the fault lies with} British Airways.

An upgrade or downgrade doesn't affect your right to 250€ if the original incident qualifies under Regulation 261. The amount stays fixed at this short-haul tier.

What are the conditions for British Airways to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Stuttgart airport.
  • Airline responsibility: The problem must be attributable to British Airways (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stuttgart, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your British Airways compensation

The principle is clear: if British Airways's staff stop work, it is a risk that {the airline|British Airways} should have anticipated. Therefore, {your compensation|the 250€} remains owed.

However, if ground handlers at Stuttgart Airport or screening personnel take action, this constitutes an extraordinary circumstance. In this scenario, the 250€ are not owed.

What are your rights at Stuttgart airport in case of prolonged wait?

Here is what British Airways owes you if your flight is delayed at Stuttgart Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.

Even in force majeure cases, the right to assistance at Stuttgart still applies. The hotel must be provided if British Airways delays your flight overnight.

Steps: how to get your 250 € from British Airways?

It is essential to save your British Airways ticket and every email related to the delay at Stuttgart Airport. These documents are vital for building your case.

If you lack availability for months of back-and-forth, outsourcing your case to legal experts is the most effective way to see your 250€ arrive in your bank account.

How long does it take to get the 250 € compensation?

On the STR-LHR route, timelines can vary depending on the speed of British Airways's claims team.

Recovering 250€ has never been faster thanks to digital tools between defence platforms and British Airways's systems.

What to do faced with silence or refusal from the airline?

The template response from British Airways citing "extraordinary circumstances" for your Stuttgart-London flight is a well-known tactic. Weather records are accessible and can confirm or refute every claim.

For your 250€, don't settle with British Airways without the advice of a professional who knows the full scope of your claim for Stuttgart→London.

Help & Information

Frequently Asked Questions: Flight Stuttgart - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled British Airways flight from Stuttgart to London?

According to European Regulation EC 261/2004, the distance between STR and LHR being 756 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from British Airways?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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