Flight compensation Brussels Airlines:
Brussels — Beijing

How to be compensated by Brussels Airlines on the Brussels (BRU) - Beijing (PEK) line

From Brussels Airport airport, your departure with Brussels Airlines to Beijing didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 7 945 km of flight, the company Brussels Airlines is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Brussels Airlines Brussels - Beijing is eligible?

The compensation for flight BRU-PEK is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Brussels Airlines BRU-PEK flight is crucial to prove that you were present at boarding at Brussels.

What are the conditions for Brussels Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Beijing.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Brussels airport.
• Airline responsibility: The problem must be attributable to Brussels Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Brussels Airlines compensation

Don't be fooled by Brussels Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 600 € is not payable due to an external strike at Brussels, assistance (meals/hotel) remains mandatory for Brussels Airlines.

What are your rights at Brussels airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 600 €, if the delay stretches at Brussels Airport airport, Brussels Airlines is required to distribute vouchers to eat and drink.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Brussels Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 600 € from Brussels Airlines?

The amicable route with Brussels Airlines to recover 600 € often fails without a technical and legal file.

Don't fill out complex forms on the Brussels Airlines website. Go through a passenger defense portal to secure your 600 € indemnity.

How long does it take to get the 600 € compensation?

Airlines like Brussels Airlines sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Brussels Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Brussels Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Brussels Airlines will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.