Flight compensation Brussels Airlines:
Brussels — Bologna

Claim and compensation for flight Brussels Airlines Brussels - Bologna

If your trip departing from Brussels Airport and arriving at Bologna / Borgo Panigale Airport operated by Brussels Airlines was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 871 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Brussels Airlines is a non-EU airline, if the flight takes off from Brussels Airport, the European regulation applies in full.

How to know if the flight Brussels Airlines Brussels - Bologna is eligible?

To determine if your trip between Brussels and Bologna entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 871 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Brussels Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Bologna.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Brussels airport.
• Airline responsibility: The problem must be attributable to Brussels Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Brussels Airlines compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Brussels Airlines staff (pilots, flight attendants) and an external strike.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Brussels airport in case of prolonged wait?

During these long hours of waiting in the Brussels Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Brussels Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Brussels Airlines?

Starting a procedure against Brussels Airlines for a flight from Brussels to Bologna can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight BRU-BLQ to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

A frequent question concerns processing times. A claim filed directly with Brussels Airlines customer service can take several weeks or even months before getting a response.

If your file is particularly solid regarding the incident occurred on the Brussels - Bologna section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Brussels Airlines should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 250 €, don't compromise with Brussels Airlines without the opinion of a professional who knows the real value of your prejudice at Brussels.