Flight compensation Brussels Airlines:
Brussels — Kinshasa

Claim and compensation for flight Brussels Airlines Brussels - Kinshasa

The BRU - FIH route operated by Brussels Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Brussels Airport, you are protected by the EU's legal framework. The distance of 6 236 km determines your legal compensation level.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Brussels Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Brussels Airlines Brussels - Kinshasa is eligible?

To determine if your trip between Brussels and Kinshasa entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Brussels, the regulation applies in the same way.

What are the conditions for Brussels Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Kinshasa.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Brussels airport.
• Airline responsibility: The problem must be attributable to Brussels Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Brussels Airlines compensation

Don't be fooled by Brussels Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Brussels Airport or European air traffic control is an external cause over which Brussels Airlines has no control.

What are your rights at Brussels airport in case of prolonged wait?

Don't buy your food without first asking Brussels Airlines for coupons. If you do, keep your receipts carefully.

Your forced stay at Brussels shouldn't cost you a penny more than originally planned for your BRU-FIH trip.

Steps: how to get your 600 € from Brussels Airlines?

For your Brussels - Kinshasa trip, every minute counts. Note the reasons given by Brussels Airlines staff at the Brussels Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Brussels Airlines. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Brussels Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 600 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Brussels Airlines convictions, which is a decisive advantage.