Flight compensation Brussels Airlines:
Brussels — Tel-aviv

How to be compensated by Brussels Airlines on the Brussels (BRU) - Tel-aviv (TLV) line

No one likes waiting for hours at the airport. If Brussels Airlines did not respect its scheduled times for your Brussels - Tel-aviv flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 3 251 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Brussels Airlines Brussels - Tel-aviv is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Ben Gurion International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Brussels Airlines owes you 400 €.

An unexpected cancellation or a diverted flight from Brussels Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Brussels Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tel-aviv.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Brussels airport.
• Airline responsibility: The problem must be attributable to Brussels Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Brussels Airlines compensation

If your Brussels Airlines flight from Brussels Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Brussels Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Brussels airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Brussels Airlines must ensure the well-being of its passengers stuck at Brussels.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Brussels Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Brussels Airlines?

The formal notice letter and the collection of evidence of delay at Ben Gurion International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Brussels Airlines.

How long does it take to get the 400 € compensation?

On the BRU-TLV line, delays can vary according to the reactivity of Brussels Airlines's legal department.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Brussels Airlines is often a maneuver to encourage the traveler to abandon their 400 €.

DGAC or its European equivalents can be slow. A private court proceeding against Brussels Airlines is often more striking.