Flight compensation Brussels Airlines:
Casablanca — Brussels

Get your Brussels Airlines flight compensation for the route Casablanca - Brussels

From Mohammed V International Airport airport, your departure with Brussels Airlines to Brussels didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 2 183 km of flight, the company Brussels Airlines is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Brussels Airlines Casablanca - Brussels is eligible?

For an Brussels Airlines flight from Casablanca to Brussels, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

An unexpected cancellation or a diverted flight from Mohammed V International Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Brussels Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Brussels.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Casablanca airport.
• Airline responsibility: The problem must be attributable to Brussels Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Brussels Airlines compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Brussels Airlines staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Mohammed V International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Casablanca airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Mohammed V International Airport airport, Brussels Airlines is required to distribute vouchers to eat and drink.

Some passengers are unaware that transportation between the hotel and Mohammed V International Airport terminal is also included in the legal package due by Brussels Airlines.

Steps: how to get your 400 € from Brussels Airlines?

The amicable route with Brussels Airlines to recover 400 € often fails without a technical and legal file.

Don't fill out complex forms on the Brussels Airlines website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

On the CMN-BRU line, delays can vary according to the reactivity of Brussels Airlines's legal department.

If your file is particularly solid regarding the incident occurred on the Casablanca - Brussels section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Brussels Airlines is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Brussels Airlines is often more striking.