Flight compensation Brussels Airlines:
Dakar — Brussels

Complete guide: Brussels Airlines compensation Dakar - Brussels

If your journey from Dakar to Brussels Airport operated by Brussels Airlines was disrupted, you are not alone when dealing with the carrier.

With 4 477 km between Dakar and Brussels Airport, EU regulation grants you a fixed indemnity of 600€ per passenger.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Good to know? Even if Brussels Airlines is a airline based outside the EU, if the flight takes off from Dakar, CE 261 applies in full.

How to know if the flight Brussels Airlines Dakar - Brussels is eligible?

Three criteria are required to establish your right to 600€: {delay exceeds 3h at Brussels|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Brussels Airlines is responsible for|the fault lies with} Brussels Airlines.

What many don't know: you have several years to submit your request against Brussels Airlines for the Dakar-Brussels flight. Don't think it's too late even after several months.

What are the conditions for Brussels Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Brussels.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Dakar airport.
• Airline responsibility: The problem must be attributable to Brussels Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Brussels Airlines compensation

Not every strike{s} release the airline from its duties. If your Dakar → Brussels delay was caused by an internal strike at Brussels Airlines, EU courts have recently ruled that compensation is owed.

Even if the 600€ are not owed due to an external strike at Dakar, care (food/accommodation) remains owed Brussels Airlines. Keep this in mind.

What are your rights at Dakar airport in case of prolonged wait?

Here is what Brussels Airlines owes you during a prolonged wait at Dakar: drinks and snacks proportionate to the delay, the ability to call or email, and accommodation if an overnight stay is needed.

The complete chain of care comprises: drinks and snacks, full meals proportionate to the wait, calls or emails, and hotel with shuttles if an overnight stay is needed. All of this paid by Brussels Airlines.

Steps: how to get your 600 € from Brussels Airlines?

The battle to recover 600€ from Brussels Airlines starts with sending a formal complaint. {Without a response within 6 weeks|If Brussels Airlines doesn't reply}, court action is the next step.

By entrusting your DKR-BRU case to our experts, you benefit from the "no result, no charge" principle (you only pay if you win).

How long does it take to get the 600 € compensation?

Some passengers wait over 6 months for a response from Brussels Airlines. An expert can halve this time.

By choosing a "No Win, No Fee" service, you take no risk. If the 600€ aren't recovered, you owe nothing. As transparent as that.

What to do faced with silence or refusal from the airline?

Know that Brussels Airlines doesn't need to justify its refusal immediately. But when you respond with documentation, the obligation to prove shifts {to the airline|onto Brussels Airlines}.

If you are certain of your legal right, you can contact the Civil Aviation Authority of the departure country, or more effectively, take the case to a tribunal with a expert partner lawyer.