Disrupted flight (EC 261/2004)

Flight compensation Brussels Airlines:
Delhi — Brussels

Planned legal compensation: 600 €

Was your flight between Indira Gandhi International Airport (DEL) and Brussels Airport (BRU) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Brussels Airlines on the Delhi (DEL) - Brussels (BRU) line

No one likes waiting for hours at the airport. If Brussels Airlines did not respect its scheduled times for your Delhi - Brussels flight, the law is on your side.

Fortunately, for this specific route with a distance of 6 399 km, EC Regulation 261/2004 requires Brussels Airlines to pay you financial compensation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Indira Gandhi International Airport (DEL)
  • Arrival airport: Brussels Airport (BRU)
  • Flight distance: 6 399 km (~7h60)
  • Applicable compensation: 600 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Brussels Airlines Delhi - Brussels is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Brussels Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Brussels Airlines owes you 600 €.

Keeping your travel documents for the Brussels Airlines DEL-BRU flight is crucial to prove that you were present at boarding at Delhi.

What are the conditions for Brussels Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Brussels.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Delhi airport.
  • Airline responsibility: The problem must be attributable to Brussels Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Delhi, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Brussels Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Delhi - Brussels trip is due to an internal strike within Brussels Airlines, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Indira Gandhi International Airport or European air traffic control is an external cause over which Brussels Airlines has no control.

What are your rights at Delhi airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Indira Gandhi International Airport, Brussels Airlines must provide you with free meals and refreshments in reasonable quantity given the delay.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Indira Gandhi International Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 600 € from Brussels Airlines?

The formal notice letter and the collection of evidence of delay at Brussels Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Brussels Airlines.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Brussels Airlines. An expert can reduce this time by half.

By entrusting the recovery of your 600 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 600 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Brussels Airlines convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Delhi - Brussels

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Brussels Airlines flight from Delhi to Brussels?

According to European Regulation EC 261/2004, the distance between DEL and BRU being 6 399 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Brussels Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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