Flight compensation Brussels Airlines:
Lisbon — Brussels

Get your Brussels Airlines flight compensation for the route Lisbon - Brussels

From Lisbon Portela Airport airport, your departure with Brussels Airlines to Brussels didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 1 717 km, EC Regulation 261/2004 requires Brussels Airlines to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Brussels Airlines Lisbon - Brussels is eligible?

The compensation for flight LIS-BRU is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Lisbon Portela Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Brussels Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Brussels.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Lisbon airport.
• Airline responsibility: The problem must be attributable to Brussels Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Brussels Airlines compensation

A work stoppage of Brussels Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

A strike by weather services at Lisbon Portela Airport or European air traffic control is an external cause over which Brussels Airlines has no control.

What are your rights at Lisbon airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Lisbon Portela Airport airport, Brussels Airlines is required to distribute vouchers to eat and drink.

Some passengers are unaware that transportation between the hotel and Lisbon Portela Airport terminal is also included in the legal package due by Brussels Airlines.

Steps: how to get your 400 € from Brussels Airlines?

The formal notice letter and the collection of evidence of delay at Brussels Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Brussels Airlines flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Brussels Airlines. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Brussels Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Brussels Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Brussels Airlines will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.