Flight compensation Brussels Airlines:
Monrovia — Brussels

How to be compensated by Brussels Airlines on the Monrovia (ROB) - Brussels (BRU) line

No one likes waiting for hours at the airport. If Brussels Airlines did not respect its scheduled times for your Monrovia - Brussels flight, the law is on your side.

Fortunately, for this specific route with a distance of 5 154 km, EC Regulation 261/2004 requires Brussels Airlines to pay you financial compensation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Brussels Airlines Monrovia - Brussels is eligible?

The compensation for flight ROB-BRU is compensation for lost time and not a simple refund of airport taxes.

The compensation also covers boarding denials (overbooking). If Brussels Airlines sold more seats than planned and you stay on the tarmac at Roberts International Airport, the 600 € compensation is automatic.

What are the conditions for Brussels Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Brussels.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Monrovia airport.
• Airline responsibility: The problem must be attributable to Brussels Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Brussels Airlines compensation

When a social movement disrupts your itinerary to Brussels Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Monrovia airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Roberts International Airport, Brussels Airlines must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Roberts International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 600 € from Brussels Airlines?

The formal notice letter and the collection of evidence of delay at Brussels Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Brussels Airlines website. Go through a passenger defense portal to secure your 600 € indemnity.

How long does it take to get the 600 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Brussels Airlines to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Monrovia - Brussels section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Brussels Airlines is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

For your 600 €, don't compromise with Brussels Airlines without the opinion of a professional who knows the real value of your prejudice at Monrovia.