Flight compensation Brussels Airlines:
Munich — Brussels

Claim and compensation for flight Brussels Airlines Munich - Brussels

If your trip departing from Munich International Airport and arriving at Brussels Airport operated by Brussels Airlines was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 597 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Brussels Airlines is a non-EU airline, if the flight takes off from Munich International Airport, the European regulation applies in full.

How to know if the flight Brussels Airlines Munich - Brussels is eligible?

To determine if your trip between Munich and Brussels entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 597 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Brussels Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Brussels.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Munich airport.
• Airline responsibility: The problem must be attributable to Brussels Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Brussels Airlines compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Brussels Airlines staff (pilots, flight attendants) and an external strike.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Munich airport in case of prolonged wait?

If Munich International Airport airport becomes your temporary residence because of Brussels Airlines, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Munich International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Brussels Airlines?

Starting a procedure against Brussels Airlines for a flight from Munich to Brussels can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Brussels Airlines to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Munich - Brussels section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Brussels Airlines is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Brussels Airlines is often more striking.