Disrupted flight (EC 261/2004)

Flight compensation Bulgaria Air:
Athens — Sofia

Planned legal compensation: 250 €

Was your flight between Eleftherios Venizelos International Airport (ATH) and Sofia Airport (SOF) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Bulgaria Air passengers Athens-Sofia: what to do to file a claim

The flight ATH → SOF by Bulgaria Air suffered an incident? Delay, cancellation or overbooking, you may be entitled to a legal payout.

Seize this entitlement: the Bulgaria Air flight Athens → Sofia (531 km) entitles you to 250€ compensation under EU regulation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Eleftherios Venizelos International Airport (ATH)
  • Arrival airport: Sofia Airport (SOF)
  • Flight distance: 531 km (~0h40)
  • Applicable compensation: 250 €

CE 261/2004 is one of the most advanced consumer protection frameworks in the world. All affected travellers would benefit from making use of it.

How to know if the flight Bulgaria Air Athens - Sofia is eligible?

Make sure to save your travel documents for the Bulgaria Air ATH-SOF flight. They are the essential proof of your entitlement.

In the case of a cancellation, if you were notified less than 14 days before your departure from Athens, the regulation applies in the same way.

What are the conditions for Bulgaria Air to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Sofia.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Athens airport.
  • Airline responsibility: The problem must be attributable to Bulgaria Air (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Athens, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Bulgaria Air compensation

The CJEU has definitively ruled: staff strikes are not force majeure for carriers. This precedent is authoritative across all 27 EU member states.

Important nuance: if the cancellation is directly attributable to air traffic control, Bulgaria Air is exempted from the obligation to pay the 250€ compensation, while maintaining its duty of assistance.

What are your rights at Athens airport in case of prolonged wait?

The duty of assistance is a essential provision of the EU text. Independently of the 250€ question, if the delay extends at Eleftherios Venizelos International Airport, Bulgaria Air must distribute meal vouchers.

Even in force majeure cases, the right to assistance at Athens still applies. The hotel must be provided if Bulgaria Air delays your flight overnight.

Steps: how to get your 250 € from Bulgaria Air?

It is essential to save your Bulgaria Air ticket and every email related to the delay at Eleftherios Venizelos International Airport. These documents are vital for building your case.

Over 150,000 passengers have obtained their compensation through expert partners. Why not you for Bulgaria Air Athens-Sofia?

How long does it take to get the 250 € compensation?

Some passengers wait over 6 months for a response from Bulgaria Air. An expert can significantly speed things up.

Imagine: while you go about your life, lawyers work to secure your 250€ for the Bulgaria Air Athens→Sofia flight. That's the benefit of a turnkey service.

What to do faced with silence or refusal from the airline?

Hitting a dead end or getting a template rejection is sadly the lot of many passengers who claim alone for the Athens - Sofia route.

{Facing a refusal|If Bulgaria Air persists}, three options exist: approaching the aviation authority, mediation, or court proceedings. An expert will guide you the most effective channel for {your situation|the Athens→Sofia case}.

Help & Information

Frequently Asked Questions: Flight Athens - Sofia

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Bulgaria Air flight from Athens to Sofia?

According to European Regulation EC 261/2004, the distance between ATH and SOF being 531 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Bulgaria Air?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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