Disrupted flight (EC 261/2004)

Flight compensation Bulgaria Air:
Bourgas — Sofia

Planned legal compensation: 250 €

Was your flight between Burgas Airport (BOJ) and Sofia Airport (SOF) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right to compensation: Bulgaria Air flight between Bourgas and Sofia

Your claim for compensation for the Bulgaria Air flight from Bourgas to Sofia deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Burgas Airport, you are protected by the EU's legal framework. The distance of 336 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Burgas Airport (BOJ)
  • Arrival airport: Sofia Airport (SOF)
  • Flight distance: 336 km (~0h25)
  • Applicable compensation: 250 €

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Bulgaria Air.

How to know if the flight Bulgaria Air Bourgas - Sofia is eligible?

To determine if your trip between Bourgas and Sofia entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Bulgaria Air to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Sofia.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bourgas airport.
  • Airline responsibility: The problem must be attributable to Bulgaria Air (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bourgas, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Bulgaria Air compensation

Not all strikes exempt the company from its obligations. If the delay of your Bourgas - Sofia trip is due to an internal strike within Bulgaria Air, the European justice recently ruled that this entitles to compensation.

Even if 250 € is not payable due to an external strike at Bourgas, assistance (meals/hotel) remains mandatory for Bulgaria Air.

What are your rights at Bourgas airport in case of prolonged wait?

Don't buy your food without first asking Bulgaria Air for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Burgas Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Bulgaria Air?

Starting a procedure against Bulgaria Air for a flight from Bourgas to Sofia can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Airlines like Bulgaria Air sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Bulgaria Air flight from Bourgas can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Bulgaria Air's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Bulgaria Air convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Bourgas - Sofia

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Bulgaria Air flight from Bourgas to Sofia?

According to European Regulation EC 261/2004, the distance between BOJ and SOF being 336 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Bulgaria Air?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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