Flight compensation Bulgaria Air:
Sofia — Amsterdam

Claim and compensation for flight Bulgaria Air Sofia - Amsterdam

If your trip departing from Sofia Airport and arriving at Amsterdam Airport Schiphol operated by Bulgaria Air was disrupted, you are not alone against the airline.

By taking off from Sofia Airport, you are protected by the EU's legal framework. The distance of 1 753 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Bulgaria Air is a non-EU airline, if the flight takes off from Sofia Airport, the European regulation applies in full.

How to know if the flight Bulgaria Air Sofia - Amsterdam is eligible?

Check your actual arrival time at Amsterdam. If Bulgaria Air made you wait more than three hours on the tarmac at Amsterdam Airport Schiphol, your claim is legitimate.

Also note that the distance of 1 753 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Bulgaria Air to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Amsterdam.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Sofia airport.
• Airline responsibility: The problem must be attributable to Bulgaria Air (technical problem, sick crew, scheduling...).

The impact of a strike on your Bulgaria Air compensation

A work stoppage of Bulgaria Air crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

A strike by weather services at Sofia Airport or European air traffic control is an external cause over which Bulgaria Air has no control.

What are your rights at Sofia airport in case of prolonged wait?

During these long hours of waiting in the Sofia Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Sofia Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Bulgaria Air?

It is strongly recommended to keep your Bulgaria Air boarding pass and any communication relating to the delay suffered at Sofia Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight SOF-AMS to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Bulgaria Air. An expert can reduce this time by half.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.