Flight compensation Bulgaria Air:
Sofia — Bucharest

Procedure: Bulgaria Air flight compensation from Sofia to Bucharest

No one likes waiting for hours at the airport. If Bulgaria Air did not respect its scheduled times for your Sofia - Bucharest flight, the law is on your side.

Directive 261/2004 is clear: for 300 km of flight, the company Bulgaria Air is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Bulgaria Air Sofia - Bucharest is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Henri Coand? International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Bulgaria Air owes you 250 €.

The compensation also covers boarding denials (overbooking). If Bulgaria Air sold more seats than planned and you stay on the tarmac at Sofia Airport, the 250 € compensation is automatic.

What are the conditions for Bulgaria Air to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Bucharest.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Sofia airport.
• Airline responsibility: The problem must be attributable to Bulgaria Air (technical problem, sick crew, scheduling...).

The impact of a strike on your Bulgaria Air compensation

Don't be fooled by Bulgaria Air's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 250 € is not payable due to an external strike at Sofia, assistance (meals/hotel) remains mandatory for Bulgaria Air.

What are your rights at Sofia airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Sofia Airport airport, Bulgaria Air is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Sofia Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Bulgaria Air?

Getting justice against carrier Bulgaria Air requires perseverance. No response or standardized refusals are common tactics.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Bulgaria Air.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Bulgaria Air. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Bulgaria Air on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Sofia - Bucharest line.

In the last instance, it is the summons to court that often unlocks the payment. The company Bulgaria Air will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.