Flight compensation Bulgaria Air:
Sofia — Bucharest
Was your flight between Sofia Airport (SOF) and Henri Coand? International Airport (OTP) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Bulgaria Air flight Sofia → Bucharest: guide on a refund
Regularly, many passengers suffer delays on Sofia - Bucharest with Bulgaria Air. Most don't know they can claim financial compensation.
On this journey of 300 km, each traveller impacted by {a significant delay|a cancellation attributable to Bulgaria Air} can claim 250€ in payout. This is a right guaranteed by law.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Sofia Airport (SOF)
- Arrival airport: Henri Coand? International Airport (OTP)
- Flight distance: 300 km (~0h23)
- Applicable compensation: 250 €
Note that this regulation applies regardless of any cabin class, and regardless of the passenger's nationality.
How to know if the flight Bulgaria Air Sofia - Bucharest is eligible?
Concretely, to qualify, your real landing at Henri Coand? International Airport must have been recorded more than 3 hours late the scheduled time.
The indemnity also covers overbooking cases. If Bulgaria Air overbooked the flight and you were left behind at Sofia Airport, the 250€ payout is owed by right.
What are the conditions for Bulgaria Air to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Bucharest.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Sofia airport.
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Airline responsibility: The problem must be attributable to Bulgaria Air (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Sofia, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Bulgaria Air compensation
The CJEU has definitively ruled: staff strikes are not force majeure for carriers. This precedent is authoritative across all 27 EU member states.
Remember that the burden of proof lies with Bulgaria Air. It is up to the airline to prove that the delay of your Sofia→Bucharest flight was caused by a genuinely extraordinary event.
What are your rights at Sofia airport in case of prolonged wait?
On top of the {financial compensation|250€ indemnity}, EU regulation guarantees what is known as a "right to care". If your flight is delayed at Sofia Airport, Bulgaria Air must provide you at no cost with food and drinks proportionate to the delay.
Many passengers don't know that transport between the hotel and the airport of Sofia Airport is also covered in the mandatory care required of Bulgaria Air.
Steps: how to get your 250 € from Bulgaria Air?
Getting justice against Bulgaria Air requires persistence. No response or standardised rejections are the norm with airlines.
Skip the complex forms on Bulgaria Air's website. Use a passenger defence portal to lock in your 250€ payout. Even for a short flight, expert support makes a difference.
How long does it take to get the 250 € compensation?
Airlines like Bulgaria Air often fast-track cases backed by legal professionals to prevent additional costs. Short-haul claims are sometimes resolved faster.
By handing over the recovery of your 250€ to a professional service, you avoid long delays and the anxiety of seeing your case shelved, as follow-ups are handled by aviation law professionals.
What to do faced with silence or refusal from the airline?
Bear in mind that Bulgaria Air isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto Bulgaria Air}.
{Facing a refusal|If Bulgaria Air persists}, three options exist: approaching the aviation authority, mediation, or court proceedings. An expert will guide you the most effective channel for {your situation|the Sofia→Bucharest case}.
Frequently Asked Questions: Flight Sofia - Bucharest
Everything you need to know about your request under European Union law.