Disrupted flight (EC 261/2004)

Flight compensation Bulgaria Air:
Sofia — Varna

Planned legal compensation: 250 €

Was your flight between Sofia Airport (SOF) and Varna Airport (VAR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Your entitlement: Bulgaria Air flight from Sofia to Varna

The flight SOF → VAR by Bulgaria Air suffered an incident? Delay, cancellation or overbooking, you may be entitled to a legal payout.

With 364 km between Sofia Airport and Varna Airport, CE 261 guarantees a lump-sum compensation of 250€ per person.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Sofia Airport (SOF)
  • Arrival airport: Varna Airport (VAR)
  • Flight distance: 364 km (~0h27)
  • Applicable compensation: 250 €

Good to know? Even if Bulgaria Air is a airline based outside the EU, if the flight takes off from Sofia Airport, CE 261 applies in full.

How to know if the flight Bulgaria Air Sofia - Varna is eligible?

Distinguish between fare reimbursement and statutory indemnity! Even if Bulgaria Air proposes a voucher for your Sofia - Varna flight, you can still claim the cash sum of 250€ guaranteed by the regulation.

What many don't know: you have several years to submit your request against Bulgaria Air for the Sofia-Varna flight. Don't think it's too late even after several months.

What are the conditions for Bulgaria Air to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Varna.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Sofia airport.
  • Airline responsibility: The problem must be attributable to Bulgaria Air (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Sofia, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Bulgaria Air compensation

A work stoppage by Bulgaria Air's crews is considered inherent to the ordinary activity of the carrier and is no longer a valid justification to refuse the 250€.

Remember that the burden of proof lies with Bulgaria Air. It is up to the airline to prove that the delay of your Sofia→Varna flight was caused by a genuinely extraordinary event.

What are your rights at Sofia airport in case of prolonged wait?

Here is what Bulgaria Air owes you if your flight is delayed at Sofia Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.

The law is unambiguous: care is never a goodwill gesture from Bulgaria Air. It is a regulatory requirement enforceable in court.

Steps: how to get your 250 € from Bulgaria Air?

First concrete step: send a formal email to Bulgaria Air's customer service referencing Regulation CE 261/2004 and {the 250€ amount|your specific claim}.

The key advantage: they absorb 100% of the risk and only charge when the 250€ case is won.

How long does it take to get the 250 € compensation?

Airlines like Bulgaria Air often fast-track cases backed by lawyers to prevent late-payment penalties. Short-haul claims are sometimes resolved faster.

By handing over the recovery of your 250€ to a professional service, you avoid long delays and the anxiety of seeing your case shelved, as follow-ups are handled by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take at face value Bulgaria Air's email claiming that Sofia's airport was blocked by snow without consulting certified METAR data.

Aviation law experts have a vast record of rulings against Bulgaria Air, which is a powerful lever in proceedings.

Help & Information

Frequently Asked Questions: Flight Sofia - Varna

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Bulgaria Air flight from Sofia to Varna?

According to European Regulation EC 261/2004, the distance between SOF and VAR being 364 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Bulgaria Air?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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