Flight compensation China Eastern Airlines:
Amsterdam — Frankfurt

How to be compensated by China Eastern Airlines on the Amsterdam (AMS) - Frankfurt (FRA) line

No one likes waiting for hours at the airport. If China Eastern Airlines did not respect its scheduled times for your Amsterdam - Frankfurt flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 367 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight China Eastern Airlines Amsterdam - Frankfurt is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Frankfurt am Main International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, China Eastern Airlines owes you 250 €.

An unexpected cancellation or a diverted flight from Amsterdam Airport Schiphol without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for China Eastern Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Frankfurt.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Amsterdam airport.
• Airline responsibility: The problem must be attributable to China Eastern Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your China Eastern Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Amsterdam - Frankfurt trip is due to an internal strike within China Eastern Airlines, the European justice recently ruled that this entitles to compensation.

Even if 250 € is not payable due to an external strike at Amsterdam, assistance (meals/hotel) remains mandatory for China Eastern Airlines.

What are your rights at Amsterdam airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Amsterdam Airport Schiphol airport, China Eastern Airlines is required to distribute vouchers to eat and drink.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Amsterdam Airport Schiphol, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from China Eastern Airlines?

The formal notice letter and the collection of evidence of delay at Frankfurt am Main International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of China Eastern Airlines.

How long does it take to get the 250 € compensation?

Airlines like China Eastern Airlines sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against China Eastern Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take China Eastern Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of China Eastern Airlines convictions, which is a decisive advantage.