Flight compensation China Eastern Airlines:
Amsterdam — Shanghai

Claim and compensation for flight China Eastern Airlines Amsterdam - Shanghai

Your claim for compensation for the China Eastern Airlines flight from Amsterdam to Shanghai deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 8 910 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from China Eastern Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight China Eastern Airlines Amsterdam - Shanghai is eligible?

To determine if your trip between Amsterdam and Shanghai entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 600 € if the initial incident is qualified under Regulation 261.

What are the conditions for China Eastern Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Shanghai.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Amsterdam airport.
• Airline responsibility: The problem must be attributable to China Eastern Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your China Eastern Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Amsterdam - Shanghai trip is due to an internal strike within China Eastern Airlines, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Amsterdam Airport Schiphol or European air traffic control is an external cause over which China Eastern Airlines has no control.

What are your rights at Amsterdam airport in case of prolonged wait?

If Amsterdam Airport Schiphol airport becomes your temporary residence because of China Eastern Airlines, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Amsterdam remains valid. The hotel is due if China Eastern Airlines offsets your flight by one night.

Steps: how to get your 600 € from China Eastern Airlines?

It is strongly recommended to keep your China Eastern Airlines boarding pass and any communication relating to the delay suffered at Amsterdam Airport Schiphol airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Amsterdam to Shanghai Pudong International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against China Eastern Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Amsterdam - Shanghai line.

Experts in aviation law have a colossal history of China Eastern Airlines convictions, which is a decisive advantage.