Disrupted flight (EC 261/2004)

Flight compensation China Eastern Airlines:
Paris — Shanghai

Planned legal compensation: 600 €

Was your flight between Charles de Gaulle International Airport (CDG) and Shanghai Pudong International Airport (PVG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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China Eastern Airlines flight Paris → Shanghai: guide on a refund

Were you affected by problems on your flight from Paris to Shanghai with China Eastern Airlines? Hours of waiting, an unexpected cancellation or overbooking can ruin your plans.

Thanks to Directive CE 261, passengers suffering from disruptions on a 9 266 km route can demand a statutory compensation from {the carrier|China Eastern Airlines}.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Charles de Gaulle International Airport (CDG)
  • Arrival airport: Shanghai Pudong International Airport (PVG)
  • Flight distance: 9 266 km (~11h35)
  • Applicable compensation: 600 €

Airlines like China Eastern Airlines count on your ignorance to avoid paying the compensation. Prove them wrong by claiming your rights today.

How to know if the flight China Eastern Airlines Paris - Shanghai is eligible?

For an China Eastern Airlines flight from Paris to Shanghai, punctuality is a contractual obligation. A delay of 180 minutes triggers the right to {financial compensation|the 600€ payout}.

The 600€ fixed payout is owed individually. A family of 4: every passenger can claim {the same amount|600€}. At the maximum tier, a family of 4 can claim a very significant total.

What are the conditions for China Eastern Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Shanghai.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to China Eastern Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your China Eastern Airlines compensation

Not all strike{s} exempt the airline from its obligations. If your Paris - Shanghai delay was caused by an staff strike at China Eastern Airlines, the CJEU have confirmed that this entitles you to a payout.

Remember that the burden of proof lies with China Eastern Airlines. It is up to the airline to prove that the delay of your Paris→Shanghai flight was caused by a genuinely extraordinary event.

What are your rights at Paris airport in case of prolonged wait?

During that interminable wait in the hall at Charles de Gaulle International Airport, remember China Eastern Airlines has a duty to look after you. This includes food, but also the ability to make two calls at no cost.

If you advanced money for meals at Charles de Gaulle International Airport due to China Eastern Airlines's disruption, compile all invoices. You can request reimbursement of these costs independently of the 600€ compensation.

Steps: how to get your 600 € from China Eastern Airlines?

Remember that China Eastern Airlines must process your claim within weeks. Prolonged silence itself constitutes a legal argument in your favour.

To boost your odds of winning, engage a specialist firm. These professionals know the case law and won't be intimidated against China Eastern Airlines's lawyers.

How long does it take to get the 600 € compensation?

Many claimants wait more than half a year for a response from China Eastern Airlines. An specialist can halve this time.

Think about it: without lifting a finger, experts operate to recover your 600€ for the China Eastern Airlines Paris-Shanghai flight. That's the luxury of delegation.

What to do faced with silence or refusal from the airline?

Statistically over 60% of initial refusals from China Eastern Airlines are unfounded against an expert taking over. Don't give up at the first obstacle.

As a last resort, it is court action that often unlocks payment. China Eastern Airlines will almost always choose to pay the 600€ rather than face lawyer fees for a case doomed to fail in court.

Help & Information

Frequently Asked Questions: Flight Paris - Shanghai

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled China Eastern Airlines flight from Paris to Shanghai?

According to European Regulation EC 261/2004, the distance between CDG and PVG being 9 266 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from China Eastern Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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