Flight compensation China Eastern Airlines:
Rome — Amsterdam

How to be compensated by China Eastern Airlines on the Rome (FCO) - Amsterdam (AMS) line

No one likes waiting for hours at the airport. If China Eastern Airlines did not respect its scheduled times for your Rome - Amsterdam flight, the law is on your side.

Fortunately, for this specific route with a distance of 1 297 km, EC Regulation 261/2004 requires China Eastern Airlines to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight China Eastern Airlines Rome - Amsterdam is eligible?

The compensation for flight FCO-AMS is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Leonardo Da Vinci (Fiumicino) International Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for China Eastern Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Amsterdam.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Rome airport.
• Airline responsibility: The problem must be attributable to China Eastern Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your China Eastern Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Rome - Amsterdam trip is due to an internal strike within China Eastern Airlines, the European justice recently ruled that this entitles to compensation.

Even if 250 € is not payable due to an external strike at Rome, assistance (meals/hotel) remains mandatory for China Eastern Airlines.

What are your rights at Rome airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Leonardo Da Vinci (Fiumicino) International Airport, China Eastern Airlines must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Leonardo Da Vinci (Fiumicino) International Airport terminal is also included in the legal package due by China Eastern Airlines.

Steps: how to get your 250 € from China Eastern Airlines?

The formal notice letter and the collection of evidence of delay at Amsterdam Airport Schiphol airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of China Eastern Airlines.

How long does it take to get the 250 € compensation?

Airlines like China Eastern Airlines sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against China Eastern Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take China Eastern Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.